Kay Jewelers

Category: Jewelry store

Address: 1654 N Bechtle Ave A, Springfield, OH 45504, USA

Phone: +19373259244

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

PM PM

Jul 7, 2022

Elaina is kind and helpful. Always has a smile on her face. Rebecca is also great. I was disappointed when my ring was sent out to be sized and the diamond came back looking different. Elaina was quick to help and sent the ring out to be repair correctly.

Heather Behrens

Dec 27, 2021

I have called this store on multiple occasions, including different days and times but have not been able to get ahold of anyone. I’m trying to pick up my ring that was sent for repair that was stated it would be ready a week before I wrote this review. Yet, no one called me to tell me it was ready and when I asked corporate this was there response “they may be busy”. How are you so busy that you can’t answer any dog the 10 calls I have made in the past two weeks?

Chad Pence

Nov 26, 2021

Always bring out jewelry here for repair cleaning and inspection they always take care of us

Cap'n Berreh

Aug 28, 2021

Super helpful staff!

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Questions & Answers

Are Kay's stores selling the teddy bears from Saint Jude's this year?

Marcella Thompson | Dec 25, 2020
Debbie Franklin | Dec 26, 2020

Yes I seen them in the case. I Asked about them. I purchased 2 for my grandchildren. They loved them.. They are so soft. And I like the cause that the money goes to

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Is the Bechtel location in Springfield ohio open yet?

Matt Irick | Dec 25, 2020
Georgia Wise | Dec 26, 2020

Yes

Hello I got a ring from u guys when I got it resized they cut off the stamp so now I can’t sell it any suggestions?

Ty Battle | Dec 26, 2019
Sarah Shipley | Dec 27, 2019

You can go to any Kay Jewelers and have them send the ring to the design and service center, and have it restamped.

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