Magic City Ford Lincoln

Category: Ford dealer

Address: 809 Williamson Rd NE, Roanoke, VA 24016, USA

Phone: +15403450911

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

Tracy Wassmer

Jun 11, 2022

Magic City Ford did an excellent job of making my Bronco buying experience exceptional! Darren Yeatts, my salesman, stayed in contact with me on a regular basis to update me on the build status of my Bronco! Darren returned all phone calls in a timely manner, helped set up systems when I took delivery, and answered any questions I had in a respectful, professional manner. Jim Sanders, general manager, took extra time on several occasions to show me how to remove the front panels and back section. Jim also explained what all of my tools were for in my glovebox. Magic City went the extra mile, and I greatly appreciated it.

Zach Page

Jun 6, 2022

Very easy going experience. Courteous employees and I have no complaints whatsoever. I'm enjoying the vehicle I purchased from this lot and have no issues. Can't recommend Darren and Dujuan any higher than 5 star service. I appreciate the time he took to assist me in my purchase and their up front honesty about options.

Tera Lasher

May 10, 2022

We had a great experience from beginning to end. Randy and Glen both were very friendly and kind, something you don’t always get from a big dealership. They helped me find what worked for me! We are new the the Roanoke area and will definitely go back for any of our vehicle needs in the future .

Rj Thompson

Nov 26, 2021

We want to say a big thank you to everyone at magic city for a great job well done for service. Especially Pome Ford, Glen Griffin, John Stclair, Dujuan Johnson all of them did a fantastic job on the sale of our new Buick Enclave. Pome went …RJ, Thank you so much for the great review and the kind words for Pome, Glenn, John, Dujuan, and the rest of the team. We are grateful to have such dedicated professionals who work hard to make sure each customer experience is outstanding. We value you as a customer and hope to be able to serve you again in the future!

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Questions & Answers

How do you get them to answer their phone???

carolyn hulett | Dec 26, 2019
Magic City Ford Lincoln (Owner) | Dec 27, 2019

Hello, always feel free to press 0 for our receptionist or for service ask for Jay Zane, service manager.

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I have seen a vehicle with the courtesy of magic city Ford what is that all about please van anyone tell me if it is a promo discounts or some kind of program

Gared Parker | Dec 25, 2020
Magic City Ford Lincoln (Owner) | Dec 26, 2020

Those are through the service department. Subject to availability, and circumstances, those are offered as a rental or loaner when someone is getting service work performed.

What time does the service center open

Esli Bravo | Dec 4, 2021
Magic City Ford Lincoln (Owner) | Dec 5, 2021

Thank you for contacting Magic City Ford. The service department opens at 7:30.

Do you provide loaner vehicles when repairing a customer’s vehicle?

Lacresha Everette | Dec 25, 2020
Magic City Ford Lincoln (Owner) | Dec 26, 2020

Please contact our Service Department at 540-345-0911. They can provide pickup and delivery and can give you more information regarding your request.

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Do you finance on used cars.

Pam Greigg | Dec 26, 2019
Sharon Benson | Dec 27, 2019

I believe they do.

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2010 ford edge will not start in park, only in neutral. While in park the reverse lights stay on. What could be the issue?

Donald Strange jr | Dec 26, 2018
Paula McAllister | Dec 27, 2018

Have you had it to the shop? It could be a sensor or it could ne a fuse. Run by Magic City ask for Billy Jo, O'Connell, she wpuld be able to help.

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I have 4 recalls on my 2014 Ford Fusion. Can I have them taken care of in 1 appointment?

C. Tabor | Dec 26, 2018
Debria Gates | Dec 27, 2018

They should be able to to take care of that if you call ahead time

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Ac/heat blower isn't blowing..wires jiggled,then works for a minute then quits

Roger Beatty | Dec 26, 2018
Mike Craig | Dec 27, 2018

Blower motor going bad

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