Address: 535 Glynn St S, Fayetteville, GA 30214, USA
Phone: +17704605599
Sunday: 11AM–9PM
Monday: 11AM–9PM
Tuesday: 11AM–9PM
Wednesday: 11AM–9PM
Thursday: 11AM–9PM
Friday: 11AM–9PM
Saturday: 11AM–9PM
Patrick Archer
Got there a 8:10 was told by the employee just wearing a white t shirt that there closing soon and that there not making anything unless it’s cheese or pepperoni like a whole hour away from closing . Very rudely was denied any request to make anything other than that finally made my slices and stix no Italian seasoning at all on it might as well just got a cheese pizza . Terrible customer service and terrible worth ethic I would apreaciate it if a manger could reach out to me
Jonathan Palombo
I’m seeing some similar reviews on this store that capture my experience. I went inside to place an order for two hot-n-Readys and a crazy bread. Really not much of an order, but I this store puts the “Hot-n-Ready” name to SHAME. I waited more than 30 MINUTES for my order. The front counter seemed to pretend we wern’t there and did not seem to care. Looking into the back, I could tell there was no urgency in making our orders. The drive through here seemed to get some sort of priority over the lobby it seemed. Another poor lady who had placed an online order had been asked at least 5 times what her order was. She waited as long or longer. The staff seemed disorganized and as if they were not tracking orders. It was so puzzling. I’m from the Detroit area, where this company is HQ’d. I NEVER had to wait more than 5 minutes for a Hot-Ready, or two. Or three. This store’s customer service is tragic. It’s unacceptable, really. I’ll never come back thats for certain. This is not written with the intent of being mean, but to bring awareness that the business just simply can’t operate like this. It’s a real shame to see. The worst part about it all was when she finally brough my pizza, she realized I the bread in the heater (which had been there since before I arrived……) was not crazy bread, so they had to make some… after waiting over 30 minutes. Yeah this store is real bad.
J Cage
Yesterday, I ordered an ExtraMostBestest pepperoni pizza online. Went to go pick it up through the drive thru and, I don’t know the employee’s name, but the lady said that the store was closed. Mind you, I ordered the pizza at 8:33pm yesterday and the pickup is at 8:58pm. Today I went back and showed the receipt to another employee explaining what happened, then the same lady from last night came up and told me that they don’t have my pizza. I just walked right out because I don’t have no energy to give into this nonsense. I never had any bad experiences until yesterday and today. Guess who’s not going to spend no more money in this unprofessional place.
Mariela Barajas
I had ordered my food ahead of time through the app, and I had gotten the message that my order was ready, but when I went to go pick my order up, they said to give them a minute. I was literally expecting them to take a minute to grab my order from the back, but instead, I waited about 30 minutes in the drive-thru for them to finally come back and give me my food. I didn't yell or say anything when they gave me my food because I can be pretty understanding, especially when an employee and or the staff tries to make the minimum effort to explain their situation for the hold-up instead of fleeing and hiding in the back. Still, they didn't even explain or apologize for the wait they had me wait. For reference, I had made my order at 2:57 pm and got the “ready message” at 3:19 pm, and then waited half an hour for two pizzas to be given at 3:40 pm.
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You are not alone in your disappointment with this store!!! I was told by the manager Sierra that there is no corporate phone number and the only person that you are able to talk to is her general manager. Tomorrow I will be reaching out to find out who actually owns this store. I was threatened by the 3 working employees and it was ridiculous. The sad thing is, I am pretty sure this is not going to change until someone lets the right person know about it. This is so sad. Anthony, I am so sorry for your experience.
Contact the manager
Wow I thought I was the only one who got sick with a stomach ache from eating their pizza.
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