Best Western Plus Atlanta Airport-East

Category: Hotel in Hapeville, Georgia

Address: 301 N Central Ave, Hapeville, GA 30354, USA

Phone: +14047638777

Reviews

Chris

Jul 23, 2022

Upon check in the front desk was very friendly. Overall the staff were courteous. It can get very crowded when a lot of people checking in. The process was smooth and we got to our room. The parking lot is a mess with all the construction and it seems unorganized since the parking spaces can be shared with Holiday Inn, IHOP and taco restaurant across the hotel. It literally next door. The room was very clean (within our standard) we didn't have to exchange it. The bed was clean because you can tell the bed sheets were changed and it has that smell of cleanliness to it. The bathroom was ok. Except there's no glass door entering the shower area. The breakfast was excellent actually. For a complimentary breakfast it was good. The hotel is a little outdated for a BW plus but it's not bad. The only thing bad about this hotel and it's location near the airport. You could hear the airplanes taking off and warming their engines.

Frances Rivera

Jul 8, 2022

I will start by saying there were only two people working. Amelia, who I believe is the manager, was handling check-ins, phones, guest requests, etc. She handled everything very well and was super friendly and polite. She's a fantastic multitasker but there really need to be more people working there. I believe the other person working there was for maintenance. I didn't catch his name but he was very friendly and polite as well. The problem with this hotel: It just LOOKS nice at first glance. The bathroom drain was nasty, there was a blood stain and gum wrapper in the bed. There was only one working elevator, only one working ice machine, no housekeeping, etc. I would go somewhere else.

Greg Swift

Jun 28, 2022

For a medium-to-low cost, airline funded stay the hotel was good. Room was clean, slept rather comfortably (which can be rare even in nicer places), and staff was nice. Lack of non-fastfood being easily accessible was biggest problem.

Jersey Girl

May 10, 2022

Hotel is dated. Overall public spaces are dirty. Room clean but dated. Several outlets did not work. Room reeked of smoke. How does no one not notice this?! Front desk very nice as was the shuttle driver. Would not recommend for the price.

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Questions & Answers

what is the nearest airport

Edna Earl Easterwood | Dec 26, 2018
BrAnDi NiCoLe | Dec 27, 2018

Atlanta Airport East

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HOW FAR IS THE AIRPORT

Diana Arrowsmith | Dec 26, 2017
Cedric Harris | Dec 27, 2017

About 10(3-4 miles) minutes to the domestic terminal being very conservative. And even less to the international terminal.

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is this hotel pet friendly?

Honest Review | Dec 26, 2017
Susan Schneider | Dec 27, 2017

Yes

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Must you have a card on file that has a chip? If so, why? I have a credit card with no chip and cannot check in due of just that!!!#

T Johnson | Dec 26, 2019
Gloria Flanagan | Dec 27, 2019

Some ach debt machine only take chips. I only use cards with chips so l wouldn't know for sure. But you could try calling and asking 1st.. l have gone to a few that swipe and chip use

Is there a pool?

Brian Watts (Bryantific) | Dec 26, 2019
Ed Phillips | Dec 27, 2019

Yes there is

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I got the WiFi password. How do I turn it on?

Matthew Kellor | Dec 26, 2019
Jim | Dec 27, 2019

Call the front desk...very helpful

Does this hotel have any suites.

Bridie Evans | Dec 26, 2019
Vance Boulter | Dec 27, 2019

Yes thay have suites

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are there extra charges if I use my debit card?

Moyoungor Gobeh | Dec 26, 2018
Cynthia Goyette | Dec 27, 2018

Call and check with the front desk for a definitive answer.

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How long is it for six flags

Gonzalez carmen | Dec 26, 2018
MIC - | Dec 27, 2018

I think it's about twenty miles away.

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Do they have a place to order beer

Mark Bevis | Dec 26, 2018
A Google User | Dec 27, 2018

At the gas station

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How is the connectivity to downtown like Peachtree center avenue, Atlanta

Aman Katyal | Dec 26, 2018
Ericka Gibson | Dec 27, 2018

Close to downtown but beware of traffic

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How often does the ride to airport

Clayton Watson | Dec 26, 2018
Chris Smith | Dec 27, 2018

As needed or every half hour or hour depending on the flow...they have several vans/small buses...not sure about when the stop or start but assume it should be 24 hours since its obviously one of those perks they promote

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Does this motel offer park and fly? We need to stay one night, shuttle to airport and pick our car up 7 days later.

Doug Blue | Dec 26, 2018
Craig Campbell | Dec 27, 2018

It offers an airport shuttle service and it's about a 10 minute ride to the hotel. It does not have a fenced lot so I would not recommend that you leave your car there.

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Is there access to the balcony?

Simone Chataigne | Dec 26, 2018
Simone Chataigne | Dec 27, 2018

Ok Thank you kindly

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Does your airport shuttle also go directly to the international terminal? How often does it go? Or do you have to call it especially?

Bertrand Kan | Dec 26, 2018
WileySara Cress | Dec 27, 2018

When we asked airport officials they said no hotel shuttles serviced the international terminal.

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What is the manager's name?

Lois Nevins | Dec 26, 2018
tammy lynn | Dec 27, 2018

Michael Justice

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Do they have a shuttle to and from the airport?

Detroit Q | Dec 26, 2018
Alicia Kinney | Dec 27, 2018

Yes

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Does anyone know what fees they charge for pets to stay?

Aleisha | Dec 26, 2017
Naeem Tahir | Dec 27, 2017

If you want to carry pet with you for this you have to ask them advance otherwise no pet is allowed

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Are roll away bed available at this location

Teresa Phillips | Dec 26, 2017
Gerard Saint Louis | Dec 27, 2017

Yes, but only in rooms with king size beds. In a double queen no, the fire marshal has decreed that constitutes a fire hazard.

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