Address: 31055 Courthouse Dr, Union City, CA 94587, USA
Phone: +18009346489
Sunday: 11AM–6PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
Mrs P
Mike and Daisy are in need of customer service training. Unprofessional to say the least. Rude and unhelpful.
nadine good
It was fine walked in the door, exchanged info and got my new equipment. KUDOS to Xfinisty though open during tye remodel and still taking care if customers. Good job!!!
Tshamon Vang
I came here the other day to see if my can change my plans. The service rep that worked with me kept giving me the only options that require having a mobile plan, even though I already looked online and knew what options I had. He came off as very rude and didn't want to work with me. I saw how he talked to the customer before me as well and he acted the same exact way. I left the store frustrated. For those who know the reference, in that South Park with the cable company. That's exactly how my experience went.
Ruben Hernandez
Visit the place was in remodeling, excellent service and I received the necessary advice
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By going to www.xfinity.com/complaints.emp
Yes
Check to see if your remote is 'paired'.
I was in the store 3 days agoand asked that exact question. The answer is: you cannot call and talk by phone with anyone at that store. The woman with whom I spoke said they would never be able to take care of any of their customers if they answered the phone all day long. The information was given to me without any apology or concern. I was forced to drive 9 miles to the store so they could fix my email after they discontinued Xfinity connect last week.
No, if you are just returning a modem, you can just stop by the office and drop it off.
Yes it is open!!! 11am-6pm everyday
No I got one for my grandmother using her account info, so it should be fine.
Yes you can
I got a coax cable from them, when I moved my box.
Yes you can but !!!!!! Your children will end up frustrated by the slow speed they give :(
All calls to the store number seem to get redirected to the 800 number.
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