WaterField Designs

Category: Bag shop

Address: Online store based in, San Francisco, CA 94107, USA

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Michael Dukes

Aug 25, 2022

Just received my 2nd Waterfield product, a MacBook sleeve case. Equally thrilled as I was with the 1st, a similar design which outlasted the 2 laptops it carried and still looks beautiful as ever. I only ordered this new one after moving to a larger computer. It's every bit as good as its predecessor – a simple, practical design built by hand using industrial-strength canvas, leather and thread. In my mind, Waterfield remains a beacon of simple, timeless quality in an age when those things are increasingly difficult to find. Also, this small company's customer service and communication are as good as it gets. Highly recommended.

Gavin Hawkins

Aug 18, 2022

The folks at WaterField were great - quick delivery and a great product. Bought the Air Caddy in blue leather and I already love it. It's exactly what I've been looking for - something slim to house an ipad, wallet, phone, battery, headphones for when I travel for work. Fits perfectly in the seatback storage so I have everything with me and don't have to get up mid flight. Looks great and sits right between the serious lawyer-style 'folio' and casual laptop sleeves. The blue looks amazing and it's obviously well made too - this is going to get a lot of use!

Cheryl Boyd

Jul 25, 2022

The Slipping Strap Solution! I wish I had found this shoulder strap pad years ago! I love that it accommodates the double straps on my carry-on, and the craftsmanship is very well constructed. It will make moving about so much smoother and more comfortable on travel days. Bye-bye slipping straps! BTW, customer service at WaterField Designs is prompt and friendly, and my order arrived within a couple days of placement. Thank you for creating and offering a practical solution! ⭐️⭐️⭐️⭐️⭐️5 stars⭐️⭐️⭐️⭐️⭐️

General Quarters

Jul 19, 2022

I had a bad customer service experience with this company. I added a macbook sleeve to my cart but wasn't able to check out till next day. When I went back to complete the purchase the next day, the price had increased by $11. I emailed customer service to ask if this was correct and if they would honor the price I had previously in my cart. They refused and said that the materials price had gone up so they have to charge more. Note: this is not consistent on their website/other products. They then tried teach me the life lesson of how "it's all about timing and when you check out".. basically Sorry we don't care, we'd rather lose a customer and sale then honor the original price. It's a shame as their sleeves are good quality although expensive. No loss for me as I will be moving on to other companies who have quality product but also value their customers' hard earned dollars.

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Questions & Answers

Does the San Francisco office have a store front?

Christopher Soriano | Sep 14, 2020
WaterField Designs | Sep 14, 2020

We do have a workshop where we process our orders here in the city, and you can come here to pick up an order if that helps. It's not a retail shop; it's our fulfillment center. We don't actually have a line of bags for you to look at, and many of them are ready to be sent off. However, here's an idea: if you're interested in something, why don't you go ahead & order, then come visit, and see how it looks. If you order first, that means we'll have that bag made and ready for you to try on when you come.

what hours are you open today, and which address would I go to in order to buy something ? js

Judy Shattuck | Sep 15, 2018
Gerry Lum | Sep 15, 2018

Don't Think the Site is Open Public . I Only do the Fed Ex Deliveries and Pick Up Fro. This Location . I Believe All Their Merchandise is Sold on line and Thru Retailers

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