National Grid

Category: Electric utility company

Address: 300 Erie Blvd W, Syracuse, NY 13202, USA

Phone: +18006424272

Opening hours

Sunday: Closed

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: Closed

Reviews

Ryan Long

Sep 5, 2022

I worked here and they were good to me!

Madeline Parente

Aug 12, 2022

I spoke with a customer service representative due to my bill being higher than it ever has been. I had some questions and was routinely cut off. In addition, the representative was abrasive and laughed/scoffed at me when I asked to speak to another representative to get answers. I know representatives have a tough job, however, I was kind from the start. Please reference the recording if you are able. After I was scoffed at and transferred to a manager, I was able to get everything answered in a kind and understanding manner. Thank you to the second representative who took the time to HEAR me and explain to me without aggressive behavior.

Chris Wimmer

Aug 2, 2022

Biggest Monopoly in the North east of the USA. Government doesn't care either. Do not drive to their locations as NO ONE is there. If you can't get help by calling try the emergency gas leak line, someone will answer 24/7 and may even help you get the right number to call. F this UK company

Shelley LaChapelle

Jul 2, 2022

Saddest excuse of a energy supplier, what would they do if another company ever came in and took over their complete clientele? Sad!

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Questions & Answers

What do I need to start service when renting

james halbert | Sep 15, 2019
A Reed | Sep 15, 2019

You have to call. Every cusyomer is different. Call a week at least a week ahead to start service. Specify if you need both electric and gas service and if its a home or business. If you need anything specifically they will let you know.

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Please, I'm waiting for gas meter to be turn on 24 + ago, miners kids at home.

mayol aroman | Sep 15, 2018
Peter Naughton | Sep 14, 2020

This is not a question... nor are questions here on Google typically read or addressed by the business. If you have an emergency, you should call National Grid directly.

Does National Grid still handle old refrigerators?

kurt frazier | Sep 14, 2021
Marissa Lambert | Sep 14, 2021

Not at this time.

I signed up for Kiwi Energy. I see this was a mistake - scam. Can you help me get out of this contract and prevent them from getting into my checking account?

Brenda Nellenback | Sep 14, 2020
V R | Sep 14, 2020

National Grid doesn't read/respond to questions posted here.. this is just a public Q&A board on Google. you need to reach Kiwi Energy and let them know you'd like your contract to be cancelled, and please call National Grid to double check whom your supply would be placed under upon cancellation.

My power is out in manlius

Kathleen King | Sep 15, 2019
Peter Naughton | Sep 14, 2020

That's not a question. And National Grid doesn't read/respond to questions posted here anyway... this is just a public Q&A board on Google. If you need to reach them, visit their website or call them directly.

What is the unit cost for electricity National Grid.

richard croffut | Sep 15, 2019
V R | Sep 14, 2020

This will be available in National Grid's website under the 'service rates' section. Is also available in your monthly bills.

Can i go directly to their bulding to pay on my bill

Harley Rothermel | Sep 15, 2018
Mouli Bokam | Sep 15, 2018

You can pay online

Hello I want you guys to close the electricity from 816 pond street today bcus now I already moved in the new apartment. Thank you

Rio Emma | Sep 15, 2018
Peter Naughton | Sep 14, 2020

That's not a question. And National Grid doesn't read/respond to questions posted here anyway... this is just a public Q&A board on Google. If you need to reach them, visit their website or call them directly.

Is there a rebate or special deal for tankless hot water yanks

Christina Grimshaw | Sep 15, 2018
V R | Sep 14, 2020

Please visit the National Grid Upstate NY website or select the service area of your locality and review 'Rebates and Services'. There are a lot of great incentives for making clean and energy efficiency shifts.

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Telephone number health insurance for covered dependents?

Phyllis Holland | Sep 15, 2017
Peter Naughton | Sep 14, 2020

National Grid doesn't read/respond to questions posted here... this is just a public Q&A board on Google. Besides, National Grid is a utility company (electric and natural gas), they don't sell health insurance.

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