Escape the Mystery Room

Category: Escape room center in Syracuse, New York

Address: 9090 Destiny USA Dr K201, Syracuse, NY 13204, USA

Phone: +13154235000

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–9PM

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–9PM

Friday: 11AM–9PM

Saturday: 11AM–9PM

Reviews

Cali Fornia

Sep 14, 2022

So fun, workers so nice and helpful!

Brianna Grine (Bri)

Sep 14, 2022

Found out who escaped from Alcatraz! Great team bonding activity and staff was very helpful and passionate.

Rachel Smith

Sep 14, 2022

caroline and dante were super helpful and made it super fun!

Ryan Cruthers

Sep 13, 2022

Great time with the whole company. Awesome people and set up

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Questions & Answers

Do you need to make reservations?

Aundrea Moseley | Sep 15, 2019
Josephine Allen | Sep 15, 2019

No you are able to do walk-ins however the room you want to play may have other people in it or not available at that time. - Escape the mystery room sales associate

I would like to know what you are doing for Covid-19? We are a group of 7 and would not want anyone else in w us because of Covid-19. Also can a walker fit in the room w us for one older adult ? do you close and at 7pm or start the last one @7?

Lillian Knowlton | Sep 14, 2021
Escape the Mystery Room | Sep 14, 2021

We have taking a very careful and thoughtful approach to reopening and have made many changes to our operations to ensure everyone feels safe and comfortable. Some of these changes include: - Allowing all PRIVATE room bookings to avoid playing with people you don’t know regardless of the size of your group - Deep cleaning all rooms between experiences and continuously disinfecting high touch areas - Staff wearing masks and gloves and washing hands frequently - Customer’s required to wear masks based on State and Local mandated guidelines - Diligently following all Social Distancing guidelines - On-going training of employees on health and safety procedures - We have gone CASHLESS but have enabled our stores to accept additional payment methods in addition to Credit/Debit Cards including PayPal, Venmo, Zelle, Cash App, Apple Pay and Samsung Pay (in some stores) Yes you can fit a walker in the room. Currently we close at 7pm but starting next week we will be open until 9:30.

What is the charge for kids? We thought it would be fun to bring our 8 yr old.

Kristen Mayo | Sep 14, 2020
Daniel Whipple | Sep 14, 2020

Call them

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Can two 13 year olds go in a room together? Like just those two kids since they are 13.

MICHAEL GUSHEA | Sep 14, 2020
Escape the Mystery Room | Sep 14, 2020

Hello. Anyone 13 and under have to be accompanied by an adult. Thank you.

are 2 kids (12 y/o) allowed to go in together, like only the two kids

allison | Sep 14, 2020
Escape the Mystery Room | Sep 14, 2020

Hello. Detectives 13 and under must be accompanied by an adult. Thank you.

How many people are needed for a room?

Justin Watson | Sep 15, 2019
Escape the Mystery Room | Sep 15, 2019

Hello. Our games are designed to be played by as little as 1 player or as many as the max room occupancy of 8-10. Thank you.

What are the hours on labor day?

Karen Neiss | Sep 15, 2018
Escape the Mystery Room | Sep 15, 2018

Hello. We are open regular mall hours today which is 10am - 9:30pm. Thank you.

Do you have to be 18 to participate?

Bonnie Merkel | Sep 15, 2018
Brandy Lee | Sep 15, 2018

No

Do you have to book online or can you wait till you get there?

Collin Merkel | Sep 15, 2018
Brandy Lee | Sep 15, 2018

You can wait till you get there..

Where in the mall are you located? Where is the closest place to park?

Donna Mathewson | Sep 15, 2018
Escape the Mystery Room | Sep 15, 2018

Hello. Our store is on the 2nd floor near the entrance by The Cheesecake Factory. Thank you.

how much dose this cost?????

Donna Smith | Sep 15, 2018
Shelly Sloan | Sep 15, 2018

$20 per person

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