Onondaga County Department of Social Services - Economic Security

Category: Social services organization in Syracuse, New York

Address: John H. Mulroy Civic Center, 421 Montgomery St, Syracuse, NY 13202, USA

Phone: +13154352700

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Steve Samuels

Aug 29, 2022

The Onondaga County Department of Health really knows their business.

Brad Sears

Aug 29, 2022

DSS is notoriously hostile place to utilize. That said I was able to help my client through with excellent helpfrom the professional staff.

Randy B (Thndr143)

Aug 28, 2022

Nobody wants to be there 😐

Alexis Taylor

Aug 16, 2022

They don't answer there phones or do the call backs like they are supposed to. Worse I was sent a notice saying if I didn't interview with them they'd stop my food assistance yet when the interview time came no one called like they were supposed too. I tried calling myself and was on hold for an hour before they hung up on me I called back and was on hold for another 1.4 hours and got hung up on again. Maybe answer your freaking phones or follow your own scheduled interviews

Thanks! Your review is awaiting moderation.

Questions & Answers

U dont wanna Move here...

Sharon Howland | Sep 15, 2018
Ben Grimm | Sep 14, 2021

This is one of the worst cities in America. Its the poorest with over 100 thousand people. Its extremely dangerous. Move west! Trust me...its a whole different world.

Read More

I'm from albany N.Y. looking to move to Syracuse. How do I go about getting help finding an apt from dss out here to move to Syracuse ?

Melissa Weekes | Sep 15, 2018
Ann Green | Sep 15, 2018

They don't help you find a place .you find it then go to them for help..don't move to Syracuse its sucks

Read More

How could u look up what ur gonna get pay through dss

Brittany Brunson | Sep 15, 2018
Quintina Wilson | Sep 15, 2018

you can't tell.. but its normally almost 100 per person. but it all depends on your situation

Read More

how do i print out a medical form for jobsplus

Karlittia Rice | Sep 15, 2018
Theresa Snyder | Sep 15, 2018

You have to call jobs + for the form

Paper work lost but found mailing late no snap since January what can I do

Michael Olbrych | Sep 15, 2018
Christopher Spelman | Sep 15, 2018

ALWAYS ALWAYS send mail to ANY Government offices with delivery confirmation or signature required. Yes it costs a couple of dollars but it saves your rear end. I firmly believe these offices just throw mail in the trash constantly. Every time I've NOT sent this way my mail was "lost." Trust me, save yourself the headache and spend the extra money for piece of mind. You can always contact your local food bank. If you've waited this long to notify them then chances are your case was closed and you'l may have to completely reapply. If you'd contacted them sooner they usual can just "turn it back on." Good luck my friend l.

Read More

Still waiting for a response from so called social worker. Does anyone do their job here either?

Grand Master Jonny Sun | Jul 16, 2022
Rabbi Derrick Whitt | Jul 16, 2022

Depending on who are dealing with, you will get someone who will do the job, or someone who is just getting a check and putting in time.

How to get a replacement card when lost

godzlo1 | May 17, 2022
Jason Cutler | May 17, 2022

Yes but if will not have picture on

Read More

I have summited the documents that you asked for but my food stamps have not been started again! How am I to get food ? I have a heart condition and not able to shop everyday!

Lucinda Barker | Jan 17, 2022
Lashonda Lawrence | Jan 17, 2022

U email the wrong person

How much income do I have to have

godzlo1 | Dec 18, 2021
Jennifer Oxendine | Dec 18, 2021

Less the $800 month

Do I need an appointment to drop off an application? Not sure with covid and everything.

nick scurto | Sep 14, 2021
Nichole Beechner | Sep 14, 2021

No just be there early to beat the lines.

I'm homeless and lost my job due to the pandemic.are am I able to go into Dss for help.due to the pandemic? also will the help me get off the street?

Gary Cooper | Sep 14, 2021
David Van Wagner | Sep 14, 2021

Yes I went the other day...you can turn in your paperwork and you'll be assigned a caseworker that will call you...they are still working from home but there are people that are there to take your paperwork.....

how do i apply for medicad and how long does it take for an approval if qualified

Janiyah West | Sep 14, 2020
Roderick Luckie | Sep 14, 2020

It takes like a day or two but you will get it quickly you can call community health center

How do you apply for your drivers license back when you start paying child support again

Linda Davis | Sep 14, 2020
Eva Lebron | Sep 14, 2020

You would need the paper work saying child support is paid off... Take it to DMV

can they provide fax number if we need

Bal BRAi | Sep 14, 2020
Seriously Disturbed Mom Of Teens | Sep 14, 2020

Yes

Read More

Does social services provide funds for emergency housing.

Ruth Bryant | Sep 14, 2020
Ben Grimm | Sep 14, 2021

They will give you a landlord form. Have a landlord fill it out and you get 465 off rent. If you have nothing. Ive never been able to find a landlord that would take one. But thats all they do.

Read More

Can i get a fax of my childsupport send to me.throuht this department.

Desiree Standard | Sep 14, 2020
Kimberly Brooks | Sep 14, 2020

You need to call Child Support Enforcement, not Social Services. I doubt they'll fax it to you, though. You'll likely have to go in and get it or wait for it to be mailed.

Tomorrow will be open Thursday, November 28?

Junielys Casanova | Sep 14, 2020
Mrs. Wright | Sep 14, 2020

NO

Looking to move to Syracuse from Rochester how would that work with the Dss building?

Kayla Moore | Sep 15, 2019
Margheritta Hamlin | Sep 15, 2019

Basic shelter form to change the case from one City to another

What is section 8

Gerald Szlamczynski | Sep 15, 2019
Elizabeth M Hanson | Sep 15, 2019

City Hud

Read More

I am on permanent disability. My monthly benefit is under $1000.00. Can my 20 year old apply for social services while he looks for work. He lives with me.

Patti Longo | Sep 15, 2019
Ben Grimm | Sep 14, 2021

He wont get anything. Ive been trying since I was 20. Im 38 now. I need healthcare. This is the worst country in the world if youre poor.

Read More

is dss open today 11/12/2018 I need to scan doucments

Suad Amer | Sep 15, 2019
Jason Cutler | Sep 15, 2019

No it's closed reopens @ 8:00am Tuesday November 13

Read More

Does being elderly and disabled add to your SNAP BENEFITS?

Cheryl Johnson | Sep 15, 2019
Mary Williams | Sep 15, 2019

It goes by your income and how many people you support. This is a question you should ask a worker.

What do I do if I lose my benefit card for food stamps

James Gary | Sep 15, 2018
Mary Williams | Sep 15, 2018

Call the social service department food stamp department to report it. You can also go to their office and speak to someone.

I know someone is selling his Food Stamps. Who do I call?

Heather Smith | Sep 15, 2018
Ben Grimm | Sep 14, 2021

I knew a guy who would sell them back to the office. It was in MA...and I think they got in trouble. But wow...the office was literally handing crack heads 100 bucks instead of 200 in stamps.

Read More

Does SNAP Dept have a fax number?

Tina Bina | Sep 15, 2018
Renata Ortloff | Sep 15, 2018

Yes. Hsve to call fir it..

Read More

Is dss open on memorial day

Twin domore | Sep 15, 2018
Derrick Williams | Sep 15, 2018

No

Who do I contact to pay a over payment to,?

Steven Galvezo | Sep 15, 2018
joshua lance | Sep 15, 2018

Did you receive too much and are looking to repay the total or have you overpaid and are looking to recover the money?

Read More

Is the parent fee per child

mike lapoint | Sep 15, 2018
Terri Masters | Sep 15, 2018

Didn't know that there was a fee

What do I need as far as paperwork for emergency help?

Lisa Schug | Sep 15, 2018
Heidi Hall | Sep 15, 2018

What ever you can bring

How do I get a replacement benefit card at dss office

Christina Kraft | Sep 15, 2018
Ann Green | Sep 15, 2018

Just go there and get one bring your ID .or call and they will send a new one

Read More

Who helps with infant car seats my daughter is having a baby and is in need of a car seat the baby will be here in three weeks

KrazzeeKatt ballesteros | Sep 15, 2018
Ann Green | Sep 15, 2018

Police station

Read More

How do i sign up

Marilyn Palmer | Sep 15, 2018
Carrie Briere | Sep 15, 2018

You go there and fill out an application and turn it in

Read More

can I get a subsidy for apartment

Tina Brand | Sep 15, 2018
Marilyn Buschle | Sep 15, 2018

How do I sign up for HEAP on line?

Read More

I want to close my case in Onondaga, I'm in Brooklyn NY what's the best way to accomplish this

oneil llewellyn | Sep 15, 2018
Tamela Gatewood | Sep 15, 2018

Close your case here and take that documentation with you to Brooklyn.

Read More

The fax number for dss

Mike Petrie | Sep 15, 2018
Joseph Fleury | Sep 15, 2018

I might look it up

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places