Commerce Bank

Jeremy Hilliard

Went into this commerce today because I was stuck between a rock and a hard place. Sat down with the assistant branch manager, Nichole, who was extremely patient and knowledgeable. She not only helped me weigh my options, but had a deal worked out for me before I left. Very happy.

waqas Choudhry

They need more upgrade stuff. They are very slow and doesn’t do any work on time. Ver very slow. If you are in hurry , don’t stop by here.

TIMOTHY GARBELMAN

Absolute horrible ! Not sure who the rude blonde with glasses is ! But lady you hold my money it’s not yours don’t tell me what I can and cont take out - or ask me what it’s for ? REALLY - also dont charge a fee because your ATM is broke - not my issue don’t buy china stuff ! Do Better !

Kyle Harrison

This is my first negative review I've ever written but I feel like Commerce definitely deserves it. I walked into the lobby and it took their team 20 minutes to acknowledge me when they had available staff. When someone finally came up to the counter and asked what I had wanted they told me to go wait in their waiting area to speak with their staff sitting at the desks, who were occupied with other customers. Normally I'd have no issue waiting but while I was waiting I overheard other customers that had walked in after I did, who went up to the counter for exactly the same issue I had, except they were never told to wait in the waiting area, they were helped immediately. So after about 3 times of this occurring while I was waiting I went up to the counter to ask why they were able to help those customers and not me. I was told "I don't know I didn't help you." I asked if she could help me and she said yes but I would have to wait behind the people who came in 20 minutes after I did. By this time I had been sitting in commerce bank for 45 minutes. I've never experienced such backwards and terrible customer service, but based on the other reviews that's what this branch strives for.