United States Postal Service

Category: Post office

Address: 1899 Village Center Pkwy, Montgomery, IL 60538, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–6PM

Tuesday: 8:30AM–6PM

Wednesday: 8:30AM–6PM

Thursday: 8:30AM–6PM

Friday: 8:30AM–6PM

Saturday: 8:30AM–3PM

Reviews

Ronnie Neumann

Jan 18, 2022

Absolutely disgusted by Ruby’s behavior at the post office. She bullied and made fun of someone with a clear disability. Extremely scary that someone is allowed to be so awful without any accountability.

Michelle Hill

Sep 7, 2021

I tried giving this location the benefit of doubt because I’m sure everyone has bad days, but it seems like Laura has a bad day EVERY DAy!! Her attitude is always nasty, she’s rude and her customer service skills are horrible… if she is going to work with customers daily she may need some customer service training…. I absolutely hate when I end up at her counter… everyone else that works there is always in good spirits… not her though!!!

Sathya R

Dec 11, 2020

Why is wearing mask recommended but not a mandate for the customers coming in? With Thanksgiving holidays, it is shortstaffed everywhere. We customers gotta be patient..!!

Juan Arroyo

Sep 12, 2020

Very frustrated with consistently delayed package delivery from this location. I spoke with someone on the phone today and told him I've had MULTIPLE late delivery from this location only... Often taking 3 days to scan outgoing items into the system, and the guy tells me I'm the FIRST consumer to complain about this issue... I have a very hard time believing that when I come here and read 5+ people have left reviews about the same exact problem I've had! Why lie? Why not own the truth and do something to correct it!! The first 2 late arrivals from this location & I chalked it up to a bad patch, we all have them, it's called being human.... But after 5,6,7 occurrences, then I realize it's an ongoing systemic issue that nobody is correcting! And despite the many complaints, the problem remains ongoing. And to add insult to injury, I get lied to that it's the first ever he's heard of it? Come on... Get right, Montgomery!

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Questions & Answers

How do you talk to the postmaster or anyone at this location? What's the Direct phone number?

Kristen Vangen | Feb 6, 2020
Twenty Four Hour Mall | Feb 7, 2020

Calling at that location you would have to call soon as they open later in the morning and there after it will be useless. Going in person will help if you speak to someone thats been there awhile for a few years or supervisor.

Do they have a machine to mail items when no one on duty.

C Crum | Feb 6, 2019
Britt M | Feb 7, 2019

Yes they do !

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