Address: 1701 Douglas Rd, Montgomery, IL 60538, USA
Phone: +16308977074
Sunday: 10:30AM–10PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–10PM
Saturday: 10:30AM–10PM
David Rossel
Young lady taking orders and payment was the most pleasant person you can have doing tgat job definitely made my family's day with her cheerful attitude thank you
Dan Cook
Just can not get it right. I'm done. Not going back. I thought I'd give them another chance since I do love KFC chicken. Over an hour before closing and they are "out of chicken"!!! How does a place that serves exclusively chicken not have any chicken? That's absolutely ridiculous! I have visited 3 times now and never left with food. What a waste. Save your time and go to Popeyes this place is useless.
Victoria M
I had a terrible experience here. The staff was rude and unfamiliar with their own menu. I inquired about a menu item I saw online, was told I could order it, and then was told the item didn't exist after I inquired as to why my order was incorrect. While all of that was fine, the employee had a terrible attitude for no reason. I ended up canceling my order but was charged anyway. While I was able to dispute the charge with my bank, I shouldn't have had to. I get that good employees are scarce at this time but having experiences like this only drives customers away.
T
Disgusting .......seriously need corporate to get involved or shut this place down. Greasiest, burnt chicken I’ve ever had at any restaurant. Mashed potatoes had a grey, almost transparent look and tasted like aluminum, something I’ve never experienced. Called 11 times in two hours to complain and they refused to answer the phone. My stomach is now slightly upset do to the dark brown, greasy, mess that gave me. I would consider myself very forgiving to restaurants in general, but this is bad enough I’m contemplating calling the health department and BBB. CORPORATE PLEASE HELP. This is simply un American.
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Go to another location. West Galena is a much better store.
As of 2 weeks ago, pick up and to go only, masks required. Employees were using masks and gloves as I'm sure are food protocol.
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