911 Urgent Care

Nathaly Ramirez

The worse experience Ive ever experienced at an urgent care!!! Don't go there!!!! I went in with chest pain and the young lady Penny had no compassion for me. She insisted I contact my primary because she will have to bill me once she put the code on my chart. Told me she leaves at 12:30 pm I arrived at 12:15. I stated I was really not feeling well my chest was hurting and she was very confontational and rude. Ends up my blood pressure was high and she aggravated me more as she continued to argue about billing me.

Elaine Geller

I went in for covid during the height of Omicron. The chairs in the waiting room were on top of each other. There was no social distancing. I was afraid to sit down. The couple registering for a covid test before us refused to put on their masks. They thought they had covid. I complained to the front desk and the nurse came out and told me i was creating a scene asking for the facility to insist the couple put on masks in a small tight waiting room. I was told they wouldn't test me if I continued to insist . The front desk offered me a clip board . It was the same clipboard and pen the previous people had used without ant cleaning or disinfectant. They were awful! Even though testing is suppose to be paid by insurance they made us pay up front $25.00. The website to review the results was confusing and difficult to engage. The ironic end to the story , we were told by the same nurse a week later that first couple tested negative and i was positive. If i hadn't worn my mask they would have caught from me. The area is too small with mo covid protocols in place they should be avoided at all costs. Do thru really have the proper licensing?

Tashi Cunningham

Service and professionalism were 5 stars! Ellie and Ms Ingrid were awesome, thanks guys!

Holly Inman

We had an awesome experience with Ellie! She is the BEST!!!!