MidAmerica Rehabilitation Hospital

joe piedimonte

I want to personally praise a nurse named Lisa on 6-4-22, who helped me on a call for assistance. She noticed me sitting in a wheel chair and asked me if I preferred to sit in a recliner. I told Lisa two others told me they were going to requsition one for me, but nothing ever happened. She said, I can make it happen. About 10 minutes later she wheels the recliner into the room. She had gone to the supply room and brought it herself! Now that is what I call customer service and going the extra mile!!

Just Me

I was just here for the third time . I love doctor leuder . The therapist and the nurses are really good . The only problem I had was there are a few AIDs that work there with attitudes . I never really encountered any nurses with an attitude . The best nurse I had this visit was Hezekiah. The best aides I had this visit were Roxanna and Amanda and of course Atasha . I had Atasha the other two times I was there . I love her. ! Atasha is always so nice and sweet and caring .. My favorite night nurse was Lydia I don't remember her last name . I just know she only works on the weekends . I do think they need to change the way people's orders are taken. The cafeteria people come to take your order and if you're not there they just leave and don't come back, I think they should leave a piece of paper and you can fill it out if you're not there and they can come pick it up. I mean the first time I came there they would give you a piece of paper to fill out your menu for what you wanted . But now if you're not there when they come to take your order they don't come back and they just give you whatever . The housekeeper Steve he really didn't even clean my room the whole entire time I was there . Whenever I was in the room when he came in all he ever did was dump the trashcan . When he mop the floor he would just mop it without sleeping and leave all the crumbs all over the place . He never once cleaned the toilet or mopped the bathroom floor the whole entire time I was there . He would always just come barging in and never knock on the door either which I always thought was rude . But other than those two annoying things this place is a very good place for a rehab !

Staci Meyer

My husband arrived at Midamerica after being in the hospital/ICU for nearly two months. There were several choices for rehab, but we went with Midamerica and I’m so thankful we did. He was only there for 10 days but every person and staff member we encountered was always helpful and cheerful. His nurse, Jane, was exceptional. Also phenomenal was Dr. Lueder. So friendly, helpful, positive, and encouraging. His PT Matt and OT Carla were also fabulous. Cannot say enough good things about their staff! Only a small list of things to improve on: -room needed mopped -food was 2/10 -uncomfortable pillows The caring and friendly staff was of utmost importance, though.

Ann Love

This place is simply amazing! The rehab doctor, the nursing staff, PT and OT have done a awesome job! Everything went well until discharge day. My daughter medication was sent to the wrong pharmacy. When I asked to change to the right pharmacy I was told too bad and the doctor wasn’t coming back to the facility and he was sorry . I had to travel with my daughter to the pharmacy that was 45 minutes out of the way, who’s has difficulties with walking. We were forced to wait in line for a full hour to obtain her medication which required her to show her ID because of pain meds. Then the home health agency that Mid America had suggested told us that they only do “home visits”and no personal care like ADL’s; bathing, grooming, meal prep. “Real help”. The nurse that came out said she’ll only do medication management and check on her well-being twice a week for 15 minutes. And if I needed a home health aid I would need a order from a doctor that states that. The whole discharge process needs to be worked on. The need of the patient should always comes first. The help the patient receive should be beneficial and not this, it’s awful!