Best Buy

Category: Electronics store

Address: 3260 Buskirk Ave, Pleasant Hill, CA 94523, USA

Phone: +19259880256

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Brooke Rogers

Jun 14, 2022

The store was busy for midday on a weekday, but after a quick look I found someone to help. Justin was quick to get what I needed and help me with the checkout process. Prices were better than what I saw on Amazon, so I was grateful.

Yves Mottier

May 21, 2022

Good service. Bought new LG microwave. Big boxy store but 3 sales people asked 8f I needed help. Very decent selection (price and features ). Have over the stove, and desktop selections and small economy ovens. No pushy sales people.

Steven Casas

Apr 9, 2022

Wanted to go into the store to compare different versions of a PS4 game. The shelfs were bare. No staff around to answer questions. Had to order online and pickup game at will call desk. Guess there's no point of going into the store ever again. All stock and staff are at bare minimums. Only a matter of time before this store closes its doors for good.

David Strebel

Dec 17, 2021

I love the brands of electronics that you carry. You have a very wide selection and I was impressed with your service. Thank you so much.

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Questions & Answers

Do they ever answer the phone??

Michael Robles | Dec 23, 2020
Matthew Goerke | Dec 24, 2020

No

Can we drop in with our Apple ipad for help?

Olivetta Chavez | Aug 25, 2021
Beeah Robinson | Aug 26, 2021

I'll go to Apple store instead

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Do you carry replacement batteries for a APC ES 650 power backup unit in your store in pleasant hill

Robert Lindblom | Dec 24, 2019
Erik H | Dec 25, 2019

No I don't. Call the store to see if they have the item?

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do l need and appointment to bring my computer in for repair

Richard Clark | Dec 24, 2018
D Elisabeth Aymett | Dec 25, 2018

Geek Squad is booked solid much of the time. It really helps to have appt. Although they did squeeze me in after a couple hours wait

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IPad minnie are already available

Bere Barreto | Dec 24, 2017
Octopus and Lizard | Dec 25, 2017

Yeah

I do not know anything about these. I would like to buy either a Amazon Fire, Apple TV,or Roku (Which ever has HBO Max and Youtube TV) What do you recommend for someone with AT&T service? I would like to pick this up at the Pleasant Hill store.

Cathy Merrill | Dec 22, 2021
Brendan Smith | Dec 23, 2021

Roku has HBO Max and YouTube TV and If you'd like to access HBO Max as part of YouTube TV, then you'll need to buy Entertainment Plus, or buy the individual HBO Max add-on in the YouTube TV app. After that, you'll be able to login to the HBO Max app using your YouTube TV account credentials. apparently all these issues are being worked out so you can use your Roku credentials to access both channels without having to use one to access the other. I personally don't have either and this may have been fixed to my knowledge. I can't validate the accuracy of this information so you will have to do a little research or trial and error to confirm. hope this helps somewhat.

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DO YOU HAVE CHARGES FOR FITBIT WATCH

Patricia Burzdak | Nov 23, 2021
R. P. (Ohmacide) | Nov 24, 2021

They very well may, depending on how recently your FitBit was released and if it was a common model. I would start by calling the store your wanting to pickup your product from and have them verify they have it. If they do then your good to go if not... In the event your store doesn't currently have what your looking for instock, head to their web page and place an order for "In Store Pickup". It can take as little as a day if they have to transfer it from another store but worst case scenario it may take 3 or 4 days to receive your item but the benefit of the web based inquiry is that you can check a multitude of stores at a single time and if another store, that's within the distance your willing to go has one you can pick it up day of. I hope this information helps, thank you for using maps!

Anyone know of somewhere to covert a video into a DVD near Lafayette or Walnut Creek CA?? Thanks

A Google User | Nov 23, 2021
OldGoat | Nov 24, 2021

Try Mike's camera in Pleasant Hill

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Do they answer their phone now when the store is open in Pleasant Hill, CA

Wendy Prufer | Nov 23, 2021
OldGoat | Nov 24, 2021

Far as I know. I've never had a problem

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Why do you treat customers this way...answer the phone!!!

j cas | Jul 26, 2021
James Joy | Jul 27, 2021

Since our community went into Shelter In Place mandates last year, many business have had to adapt to new business practices & unfortunately reduced staffing. One of the biggest changes at retail is the concept of "web-in-store" purchasing which shifts the consumer experience out of retail, and online. You can even chat with Best Buy associates about any number of topics. To be blunt, without the headcount to properly manage a phone line at all times, phone transactions are becoming an archaic business practice when consumers can self educate on a company's website, often beyond the scope of an unspecialized in-store employee.

I have a KitchenAid Blender that needs repair. Does Best Buy repair them?

A Google User | May 27, 2021
sortoSwifty | May 28, 2021

If you have geek squad warranty yes. If not, call the manufacturer.

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foglight installation?and if so how much?

del de manuel | Feb 26, 2021
Joseph Cannavino | Feb 27, 2021

I just went there for a TV 📺you should call them

Do you accept printer ink cartridges for recycle?

Gary Wickstrom | Feb 26, 2021
Milton Magana | Feb 27, 2021

Yes they do

How to I drop off a tv for recycling at Best Buy Pleasant Hill, CA?

John Earthy | Dec 23, 2020
Kurt Morris | Dec 24, 2020

Just take it to the returns area and they should be able to assist you from there

What time do you open?

Peter Frazier | Dec 23, 2020
JP B | Dec 24, 2020

They open everyday at 10am

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Can I got into the store with a mask?

_Bryan _SotoQuezada | Dec 23, 2020
Axel Alvarez | Dec 24, 2020

For now curbside pick up only, but I i am told they will be opening soon! Stay safe 🙏

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how to speak with sales person in appliance department?

Thomas Strain | Dec 23, 2020
Erick Navarro | Dec 24, 2020

You should call the store and the automated machine will most likely connect you to them.

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Do you match prices?

Ralda Ryer | Dec 23, 2020
Joshua | Dec 24, 2020

I am not a bestbuy employee. Sorry.

canon printer MG3620 ink cartridge

Seno Garabedian | Dec 23, 2020
Sharon Conway | Dec 24, 2020

Call to be sure

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Do you carry Auto-Vox 2 rear view mirror/dashcams?

Will Mad | Dec 24, 2019
Tony Arroyo | Dec 25, 2019

They have a large selection of dashcams. I dont know what models they keep in stock

Do you accept old electronics? audio components and lap tops.

nam kim | Dec 24, 2019
Jose Cortes | Dec 25, 2019

Yes

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Do you sell the Galaxy Fold?

Amitoj Wadhwa | Dec 24, 2019
Brian Faulkner | Dec 25, 2019

Call the store, n ask Them please. I'm not sure of proper answer.

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Where can i get camera and lenses appraised?

Phillip Sanson | Dec 24, 2019
Bashar Midhat | Dec 25, 2019

You can get it in any Best buy store or Frys store

does best buy stock lapel microphone clips?

Rashaad McAlpin | Dec 24, 2019
Brian Faulkner | Dec 25, 2019

I Not know, give em a call n see, sorry !! ...."Thier"....

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how old can you be to work there?

Alystria Reynolds | Dec 24, 2019
Brian Faulkner | Dec 25, 2019

Not sure, i guess, 18 to 65, maybe, eh ??

can you troubleshoot problems with Jitterbug cell phones?

lindsay strong | Dec 24, 2019
Nancy Osmun | Dec 25, 2019

No..

Best buy have sturdy tripods for birding scopes?

Bernt Pettersson | Dec 24, 2019
Julie G | Dec 25, 2019

I saw a Celesteon Trailseeker there but that was over a month ago.

do you guys sell SIM card adapters

cj hernandez | Dec 24, 2019
John Delozier | Dec 25, 2019

We do not sell sim card adapters but we do sell new sim kits which will include all 3 sizes of the sim card.

Can they fix my nintendo switch that cant connect to my tv and the dock

super saiyan blue | Dec 24, 2019
Brandon Dugan | Dec 25, 2019

I would suggest if you have warranty contact Nintendo. Are you sure the problem is the internal switch or the cabeling?

Do they speak in Spanish on staff?

Lil_Yoggy 23 | Dec 24, 2019
William Runyon | Dec 25, 2019

Ehh

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do you recycle tv?

Wilmor Luares | Dec 24, 2019
Bobby Kinstle | Dec 25, 2019

Yes

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Does this location have car techs?

Kurt Johnson (Glitchhawk) | Dec 24, 2019
Mark | Dec 25, 2019

Yes..for installation of radios and such. You will need to make an appointment and the wait might be a few weeks..

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Does Best Buy offer Apple Care?

Candy-o | Dec 24, 2019
jeanette herzer | Dec 25, 2019

Yes, they honor apple care but I have not and will never buy apple products.

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Do you have copying service

Antonia Alstad | Dec 24, 2019
jeanette herzer | Dec 25, 2019

No.

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Do you carry battery replacement for jbl extreme

Luis Gonzales | Dec 24, 2019
Tarfu G | Dec 25, 2019

You know this is a community based answers right? You should call them or go to their website.

Do you guys Have the g7xmark ll video creator kit ?

Korina Morales | Dec 24, 2019
Joe Talboom | Dec 25, 2019

This is Google community site for questions in general about the business and the location, why don't you look on their website and see if they actually have this product that you're looking for. Bestbuy.com

Can you appraise my I pad by giving the serial number. I’d be interested to trade it for a newer model

Robin Hite | Dec 24, 2018
Ashraf Farhar | Dec 25, 2018

Go to the front desk they will help you.

What do you look at when you buy a computer that is something good and durable with good results

Amalia Hernadez | Dec 24, 2018
Amalia Hernadez | Dec 25, 2018

Thanks for answering

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how do I get an appointment

Aris | Dec 24, 2018
8rian | Dec 25, 2018

On the website

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Do you have Yogurt makers

Jeanne walker | Dec 24, 2018
Julia & Serge Babka | Dec 25, 2018

You can buy an Instapot to make yogurt.

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Do you have the Netflix video called " Crown" for sale in the store

Tony Daniels | Dec 24, 2018
hils A. | Dec 25, 2018

Yeah check instore or online

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MP3 Player with Bluetooth capability especialy for Hearing aids

Reiner Kopp | Dec 24, 2017
Khan S | Dec 25, 2017

Yes. You should be able to find it.

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Does Best buy accept old electronics?

Albert Panlilio | Dec 24, 2017
Denise Santaromita | Dec 25, 2017

Yes, under the trade in program. They will calculate the amount that it's worth today. However, if doesn't have a value you will have to recycle it, and they recycle some not everything. Thus, you will have to partner with your local recycling program.

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