McDonald's

Caroline Schoeneman

I have left nothing but five star reviews for this location since I've been coming here, and I come here every single day of my life, but today deserves a one star. The lady in the window working at 6:00 a.m. on Monday just treated me very poorly. I can't give you a name because I was not offered a receipt when my Coke and credit card were shoved at me. When she first started working here a couple years ago, she was very sweet but in the past year has gotten very impolite. This left such a bad taste in my mouth this morning that I decided to change my review. I can't believe this woman still has a job in customer service treating people the way she does because it's not a one-time occurrence, it's every single time I go through and she is there. She was upset because my order was not on her screen and did nothing but complain as she stood there to fill my drink, proceeding to ask me if I even went through the drive-through and spoke to the person on the speaker, trying to blame me because her coworker didn't ring in my order. It was a simple large Coke. She then grabbed my card from my hand after ringing it in herself, and then shoved the card and coke at me, slamming the window in my face as she's staring at me eye to eye, without muttering a single "thank you" or "have a nice day." I was shocked at the grown woman's childish reaction to discovering my order wasn't on her screen. I'm sure I will be changing it back to a five-star review because I usually have great and friendly interactions with the other workers but she is rude. Why does she continue to get away with this? I'm a district manager for a local restaurant chain and I can tell you no amount of labor shortages would ever force me to employ someone like this to represent my brand. I'd work in her place personally every day until I could find someone to fill her position. There's just no excuse. According to your reviews, I'm not the only one complaining about this type of experience lately, not to mention I've personally seen her treat every car in front of and behind me in the same manner. Usually she's in the first window but at 6am there is only a need for one window....and she's the lucky winner chosen to greet everyone starting out their day, bringing our moods down to her level.

Michael Chapman

Stopped here on our way to that Football Hall of Fame. Employee was friendly. Our food was cooked to order and was nice and hot. Only downside, the urinal in the Men's room was out of order.

LPwk C99

Love the fries especially when they are salted & hot & fresh. But when will there be NEW items to enjoy at McDonald's. The Restrooms are always gross.

Shawn Whitcomb

Fast friendly service, orders are always accurate and fast.