Hampton Inn Cedar City

Michael K. (Mike)

I have been staying at Hilton properties for over three decades. This will be the lowest rating I have ever given one of their hotels. First the positives: the location is great in Cedar City Utah. The staff was very friendly helpful and professional and treated me very well. Now the not so good: The room was completely outdated worn and old. I was in a king suite which was very spacious. However the chair and the couch in the room both had had their seating cushions replaced which did not match the original chair and couch, and moreover the cushions had fabric torn off of them. The television was very small, the pillows were flat, and the mattress was soft and worn out. The tub / shower in the bathroom was very worn on the base of the tub, with a completely worn out base where the non-slip grids would be. It was very slippery to take a shower in this arrangement and I almost slipped several times. I appreciate the free breakfast that is offered here. However it was the same thing everyday. I was here for 6 days, and every day the main hot course for breakfast was either a cheese omelette or a southwest omelette, and the cheese omelets were consistently burned on one side. The breakfast meat only changed one time during my stay. The rear entrance to the hotel which is supposed to automatically lock when the door closes and you are supposed to have to use your room key to go in the door, but that entrance door never closed completely and was always ajar so anyone could walk into the hotel at any time through that door. It left me wondering why the owner of this hotel had not reinvested any of his capital into upgrading the furniture mattresses bathrooms etc. I inquired about this at the front desk and I was told that they are going to be building a brand new Hampton Inn approximately a mile from this current location. I don't know how long the owner has considered this but I guess that is a partial explanation for the lack of investment and upgrades for this old hotel. I for one will not return until the new hotel is complete.

Jeff Forsyth

As a frequent traveler, this hotel is at the top of the list of my favorites simply because of the staff... they are AWESOME, and always make me feel welcome and at home. Hotel is clean and comfortable, and the staff cares about you and your stay. Highly recommend choosing this Hampton Inn when in the area. Location is in the middle of some great places to eat, shop, gas-up, etc... all within short walking distance, in addition to being relatively quiet. High-fives to Sally, Stephanie (both of them), Chris, Deanna, Cheyenne, Stacia, Ruth, Kyra, David, Cameron, Holly, James, Marie, Ophelia... whole gang is great!

Yadean Sum

I was fairly dissatisfied with my stay here. I booked two different hotels during my stay in Utah. Both Hilton hotels as it was the first time I used my Hilton honors points after becoming a member. The first hotel was amazing. (Salt lake city) My stay at this hotel was far worse. I checked in via the app online and upon walking in I was given a room key to a room that I did not select when I checked in. Upon opening the door I realized I was in someone else’s room! Luckily I don’t think the guests were there but how could a mistake like that happen! I proceeded back to the front desk where I was then given the right key to the right room after I mentioned I should have been in room 317. My next issue was the key itself. Other than the first use moments after receiving the key… I had to go back down to get the key reprogrammed every single day after as it wouldn’t open my room door! To spend the day hiking Zion just to come back to the third floor realizing my key doesn’t work was one of the worst parts of our otherwise amazing trip. They never gave me a new key. Always reprogramming the same one. Last was room service. I wasn’t aware room cleaning was only available upon request. I didn’t see signs anywhere indicating that. Keep in mind Wyndham and other hotels that do this have a flyer in the room stating they don’t clean rooms. This hotel did not and I was surprised to see my room was not cleaned on the one day I left the do not disturb sign off. The hotel itself is dated. This normally isn’t a problem based on the price but with the other issues I saw I’m reconsidering keeping my Hilton honors card.

The Real Max Power

01282022: This is a good hotel. A good value if you can get in a king suite for $100 or less. I give it four stars because the king suite had a basket in it with ALL of the mens toiletries that you normally need on a trip, but the place is older and needs new high rise toilets with self closing lids, the TV needs to be much larger for that size of a room, and the carpet needs to be replaced. The elevator definitely needs to be upgraded. The staff is very friendly and helpful and there is plenty of parking.