Goodyear Auto Service Center

Carlos Guerra

I came in with a coupon for $29.95 from Clipper Magazine to have a synthetic blend oil change. The rep on duty, Ricardo, told me there was a mistake in the coupon. He explained that even though it listed their address, it was only valid at a Goodyear corporate store which I was told the nearest one was in Hollywood. (This store is a franchise). I drove there and was told the complete opposite by the Corp. store manager. So, I was misled by Ricardo and drove back to complain. They told me I would have to wait two hours for service even though I just wasted almost an hour + fuel driving to a corporate store because of their misrepresentation. (There was no wait when I had been here earlier). As it turns out, I only had to wait about 15 minutes for the tech. who took my car for service. I watched to make sure the filter and oil were changed since at this point they had low credibility. I also need new front tires and brakes but will take my business to a shop that doesn’t outright lie to me.

ROBIN VICENTE

First time there and all I needed was my tire pressure checked. I was told by the manager that no mechanics were there yet, and it takes the compressor at least 20 minutes to come on, and I could go to the gas station to put air in my tires.

David Marquez

You go in for one thing and your car is breaking down for another. I made an appointment online. Called a day ahead make sure they had my parts. I went in at 9am. They told me I wasn't in the system and my parts hadn't arrived. What a joke. Seem they get off on making your day bad cause they hate theirs. Also they state they would do the job and call you in couple of hours. Try like the whole day wasted. If I knew that ahead I would find somewhere where they can fix it in a timely manner.

Greicy Johana Barahona Méndez

Good service although prices can be high