Pollo Tropical

Category: Chicken restaurant

Address: 3061 Northlake Blvd, Lake Park, FL 33403, USA

Phone: +15618413466

Opening hours

Sunday: 10:30AM–11PM

Monday: 10:30AM–11PM

Tuesday: 10:30AM–11PM

Wednesday: 10:30AM–11PM

Thursday: 10:30AM–11PM

Friday: 10:30AM–11PM

Saturday: 10:30AM–11PM

Reviews

Steven Silverstein

Sep 14, 2022

Stopped for dinner on my way home after 8 pm & a 12 hr work day. Waited for 15 minutes to order, & found out @ pickup that they had only pineapple sauce available ; obviously not happy. Probably will not be going back…..🙈

antonio lopez

Sep 10, 2022

Very bad service they take a long time I was waiting for my food for more than an hour I hope they can improve

Motorcycle Towing

Aug 29, 2022

Good vegan option

Kathy Corrigan

Aug 27, 2022

Just came through the drive thru and ordered a tropichop with brown rice. The cashier informed me that they no longer serve brown rice. Not great but okay, then just skip the rice and give me black beans and chicken. The cashier stated, you have to have a base, so if you don’t want rice then you have to have lettuce…What?? I stated I didn’t want lettuce or white rice, and she stated again, you HAVE to have lettuce or rice…Have had issues here before but this one really was too much. I left and won’t be back.

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Questions & Answers

Does this place only hire brain damaged people? Every time I come here the order is completely wrong.

Stephanie AuBuchon | Sep 13, 2021
Dan Bayard | Mar 17, 2022

I think the best answer is that they don't have a manager at most times. And if they do, that manager needs some serious training. The staff appears to run this location however they feel

Why is the drive thru service so slow ?

Diego Areiza | Sep 14, 2019
Dan Bayard | Mar 17, 2022

There seems to be no incentive for the staff to package the precooked food and keep the line moving.

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