Fred's Heating and Air

Kristi L

Chris came out to my house and was so very good!! Friendly, thorough, and just awesome. This was my first time using Fred’s and it most certainly won’t be my last! Happy to have my cold AC back working tonight! :) Loved dealing with Chris and not someone trying to sell you something. He was personable and honest. Thank you for an easy, smooth experience!!!

Sharon Strong

Jim did a fantastic job! He was on time even on a Sunday!! My AC stopped working and not one other company could would be able to get to me. But, Jim did!! He was excellent and repaired my AC and cleaned my AC unit. Thanks Jim! I appreciate your hard work and dedication to helping people. Sharon

Josh Meyer

Jose is a rockstar. Only one of 4 local companies that offer 24/7 service that actually called me back on Saturday evening. Thank you.

Joshua Barker

I called on Saturday to schedule an appointment for assistance with installing a Nest thermostat. They were able to fit me in 3 days later on Tuesday which was great. I advised the person over the phone that it was a Nest Gen 3 thermostat that I needed assistance with and she stated they charge $120 per hour plus any additional materials that may be needed once on site, which was also fine and sounded reasonable. Fast forward to Tuesday and within 5 minutes of being here, the nice gentleman informed me that Nest thermostats don't support 3 stage heating systems. While he was in his van charging my card for $120, I quickly located Nest's Pro Installer instructions online where they clearly detail out exactly how to install the thermostat on a 3 stage heat pump with emergency/auxiliary heating + 2 stage cooling system within just a couple minutes. I asked the gentleman about this when he returned to the house with my credit card and he suggested I call another HVAC company that specializes in Nest thermostats. I completely understand needing to be paid for work performed, even if it wasn't the desired outcome, but this complete waste of money could've been avoided had the person that scheduled the appointment just told me up front that they don't know how to install Nest thermostats. Having used Fred's for several other services, I thought I would've gotten better service than this. I wouldn't have minded calling another company had I known up front that it was going to cost me $120 just to be told that they don't know how to install Nest thermostats. The fact that an inexperienced person such as myself was able to find clear instructions and do the work myself within about 30 minutes should tell you that you should just stick to core HVAC system work if you're going to use this company as it appears anything other than the most basic thermostats are not their forte (which is OK, but just tell people this before scheduling an appointment and charging them $120).