Address: 13465 Poway Rd, Poway, CA 92064, USA
Phone: +18005006328
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–4PM
Courtney Lampshire
Horrible experience. Made to feel like a criminal for depositing a check. Terrible management and will NEVER be going back to this branch again
Sherlonda Cole
Horrible the workers are sitting in the office while Troy is at the front counter. I'm standing in the line while the manager I guess and another employee is sitting in the office. Troy is taking care of the customer who had a lots of transaction. Next I noticed a lady coming from the back still not helping Troy. So when there was about five customers in line Frankie who were just sitting in the office decided to take a customer. I guess I wasn't a good enough customer to take.
Ken M
Thirty year member. Made a deposit. I was advised the majority of the funds would not be available until eight days later. Why does MFCU need to hold my money so long? With today's technology, it is not clear why they want to hold my money. Must be beneficial to them to hold that long. The reason I was given is that is their policy. No other explanation is provided. I did call the manager, Gabriel in Poway. He said it was the MFCU policy and nothing could be done. When I asked to speak to his manager, he said the issue stopped with him. I did send an e-mail to both CEO Debra Schwartz and COO Robert Miller. I have yet to get a response from anyone at MFCU. If my business was really important (By the way, this is the typical response from MFCU on another review site listing the same issue I encountered) is sent to everyone with a negative review), my concerns would have been addressed rather than dismissed. I did notice a similar review with the same issue as mine where MFCU provided the same "We value your loyalty/membership" Unfortunately, they are meaningless words....
Joshua Young
Great service, great rates. Melina was the best!
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Hi Robert, thank you for your membership and question. Please call our Contact Center (800.500.6328) to assist you and for more information - or feel free to reach out to the Poway Branch directly at https://www.missionfed.com/branches/poway
I would think so . they even have a chance machine
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