Electronic Merchant Systems

Category: Financial institution

Address: 2520 Independence Blvd #200, Wilmington, NC 28412, USA

Phone: +19105419138

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Lori Gruber

Dec 11, 2021

Thank you David Bates in working with me to help me set this up for my business! I am loving it. It is saving me money, already! Thank you, again.

Randy Heustess

Nov 30, 2021

We are a small auto care facility in Elizabethtown NC,, HEUSTESS AUTO CARE CENTER,LLC ...Charlie the gm at the branch in Wilmington came out to us and explained everything and how it works,filled out all the paperwork and got us ready to roll.. He is very knowledgeable of the system and had all the answers for our questions.. Thank you for getting to us as quick as you did and thanks to Aimee for getting everything started for us.. Would recommend them to any business...

Francis Brown

Nov 23, 2021

David said he was new...but his knowledge of the company and it's services said otherwise. He was helpful thoughtful and engaging in my vision for my brand new business!

Justin Burke

Nov 2, 2021

Michelle called me a few times to set an appointment. First time we were in infancy stages and didn't end up going with EMS. She called again today to follow up with us. Michelle is so kind and was able to squeeze us in an appointment the same day. Aimee came and saw us today and had us sold before we even learned about the products. People buy from people they like and from people they trust. Not only do I like these folks and what they're about, I trust them. Looking forward to using EMS for all of our merchant services!

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Questions & Answers

What is Responsive Web Design?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

Responsive websites will automatically adjust and optimize based on the user’s screen size for the best digital experience.

What are the features of Total Touch POS?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

Total Touch offers open table management, which will allow you to manage tables, servers, and improve guest experiences. It has a simple to use interface, gift and loyalty card programs, online and mobile ordering, pre-authorize bar tabs, a kitchen display system, payment options, and employee management which allows you to manage employee permissions, schedule staff, and track time from any terminal.

What is a Web-Based Virtual Terminal?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

A virtual terminal is a complete browser-based payment solution combined with applications for both iOS and Android devices. That means you can process payments on your computer, smartphone, or tablet. Your virtual terminal solution will include inventory, customer management, and reporting tools that coordinate with your business and help to simplify the transaction process.

Why should I choose EMS for Ecommerce services?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

Electronic Merchant Systems offers innovative eCommerce solutions, whether you need to establish your web presence, add a store to your existing website, or even enable payments for an existing online store, we have the tools to assist you.

What is Ecommerce?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

ECommerce stands for electronic commerce or internet commerce and refers to the buying and selling of goods or services through a website. It often involves the sale of a physical product via the internet but can also describe any commercial transaction made online.

How does EMS help with Website Design?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

When you choose EMS for your website design needs, you can also leverage our web tools and ecommerce experience for business success. Along with a responsive web design, we offer web hosting, payment gateway, data storage, email, web transfer, design & administrative tools, and control over the shopper’s buying experience while on the web.

What are the benefits of MaxxPay Mini?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

MaxxPay Mini is the perfect all-in-one payment solution for the busy business owner. MaxxPay Mini has an easy-to-use interface, and a cloud-based back office for reporting and management.

What are the benefits of MaxxPay Pro?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

MaxxPay Pro is a complete point of sale solution that offers top performance in a compact package. This system makes getting paid easy and is always secure. MaxxPay Pro is a PCI-certified, integrated payment device with innovative point of sale software, and the ability to personalize receipts with your logo and custom messages.

What are the benefits of MaxxPay Premier?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

With MaxxPay Premier you have access to business analytices from your cloud-connected portal, real-time sales, inventory, and customer reports, as well as the capability to export data to Excel.

What variations of MaxxPay do you offer?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

We offer MaxxPay Premier, Pro, and Mini.

What is MaxxPay?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

MaxxPay is a cloud-based point of sale solution designed to seamlessly connect your entire store with your customers. With multiple variations available, this simple solution is scalable for any small business.

What are the features of EMSmobile?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

EMSmobile offers real-time payment processing in seconds over any WiFi or cellular network. You can accept payments anytime, anywhere or connect to a compatible printer and cash drawer combination to run sales in your store. With EMSmobile you can also email invoicing, utlitze cloud-based sales and inventory tracking, and have 24/7 customer support to help with any questions or problems that you may have.

What types of Partnerships do you offer?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

We offer different types of partnerships to serve and support businesses, whether you are an agent, financial institution, or POS reseller, we can provide the products, tools, and resources you need to help grow your business.

What types of services do you provide?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

At EMS, we provide merchant services and products, such as payment processing systems, payment gateway integration, and credit card processing terminals.

Why should I partner with you?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

When you choose to partner with Electronic Merchant Systems, we make sure you have access to all of our unique, top-of-the-line secured payment processing devices, services, and industry-leading payment processing fees.

Do you offer customer support?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

Yes, EMS is proud of the customer support that we provide. We offer 24/7/365 support for our customers. Our customer service specialists are dedicated and trained to handle questions, overcome challenges, and further educate our merchant account holders about our products, services, and payment acceptance anytime you need them.

What are your business hours?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

Electronic Merchant Systems is open Monday through Friday from 8AM-5PM.

Where are you located?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

Electronic Merchant Systems is located at 2520 Independence Blvd #200, Wilmington, NC 28412.

Do you have options for Service-Based Businesses?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

Not all businesses have brick-and-mortar locations for POS systems, but you of course still need to process payments. EMS' Virtual Terminal Payment Gateway solutions make email invoicing, recurring payments, and collecting repeat payments simple.

What do I do if I'm having issues with my service or products?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

Your Merchant Services Provider should provide you with excellent customer service. The EMS Customer Support team is available 24/7/365 to assist our merchants. Whether you have a question at 3pm or 3am, send us an email or give us a call – we’ll be here!

Do I have to sign a contract?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

The relationship between you and your Merchant Services Provider should be considered a partnership. While EMS does utilize a Merchant Agreement, we believe that transparency is the key to keeping this partnership healthy. You won’t find any hidden fees or contract clauses when you work with us.

What exactly is a Merchant Account?

Electronic Merchant Systems | Sep 13, 2020
Electronic Merchant Systems | Sep 13, 2020

A merchant account is a type of bank account that allows you to accept payments via credit or debit card. It is an agreement between your business, the bank, and a payment processor for the settlement of card transactions. At Electronic Merchant Systems, we believe in the phrase “No Good Merchant Left Behind”, so we can approve merchant accounts even if your credit score is below average.

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