Wells Fargo Bank ATM

Hungry Mopho

This atm is still broken after 4 years

Jeff Maurer

I get it - this covid thing changed the way we do business. But that is no excuse for disrespecting customers. Because I needed to cash a check, and because I walk to my local branch, and because after they first closed their lobby (completely understandable) I tried walking up to the drive through only to be given a really hard time by the teller who offered me no information about alternatives, I called them to see how they wanted me to do that. It took multiple calls before anyone answered the phone but they finally told me to knock on their door and someone would help me. So I walked there and arrived as they were letting someone else out. I told the wf employee I had just called and was there to cash a check. She would not talk to me at all - wouldn't even look at me - just slammed and locked the door in my face. So I knocked - no response. So I called - no response. So I called again and finally got ahold of someone who ultimately did cash my check. yes, they did anger me. See how you like being given a hard time. SO THEY FINALLY RESPONDED - suggested that if I contacted them yet again they might do something about it!!!!!!!! Either you want your employees to treat customers with dignity or you don't - that isn't up to me. It is up to you. So you can use me as your excuse for maintaining a culture of disrespect. But that gets you what you have here, which is more 1-star reviews than all others combined! This bank has more 1-star reviews than all others commbined!We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Casey, Wells Fargo HL Social

Chris Graves

I believe my banking experience at this branch was the best I have ever had in my lifeI’m so happy to hear you feel this way, Chris. Thanks so much for the feedback and have a great rest of your day! -Nick, Wells Fargo HL Social

Ben L.M

This Bank is worst bank I have been because they have no manager and employee run bank so did treat customer very bad. They treat handicapped people very bad. The lady who do the loan or sign up to check account the persons is the worst lady and she really don't care about handicapped people, if you open up business or open up the account there they help you very nice stop if you have a problem they treat like s***. ((So beware very beware)). Soon ask check closer I'm closing my account. This is 14 day they've been holding my check and still haven't clear yet and this check is cash and business check. check not a personal check. I have a lot more to say but right now this is enoughHello, Ben. I'm concerned about your experience at this branch and want to have it reviewed by the appropriate team. Please email [email protected] with your Google username and any other details you can recall (no account numbers). I also ask that you mention your review on a Wells Fargo location. Thank you for bringing this to my attention. -Janet, Wells Fargo HL Social