Best Buy

Category: Electronics store

Address: 2643 Housley Rd, Annapolis, MD 21401, USA

Phone: +14105719011

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Jeff Dustin

Jul 26, 2022

First visit to this store a few weeks ago. At first was concerned because when I arrived it was clear the store was being completely renovated and no one could go inside. The friendly staff quickly approached me, scanned my online order on my phone, and brought out my order within 1 minute. They had a POS system out front and were fully operational despite not having a building! By now I’m sure they are open inside and fully remodeled.

Vonty Westray

Jun 18, 2022

This best buy has been good to me the 2 times I've been. My most recent visit was to fix my phone. "BROKEN by a very small very muscular bull terrier wanting some attention". I'm on leave from work, my phone breaks and I had to leave for my vacation in 18 hours. Best Buy replaced it outright and transferred all all the info and didn't get an attitude about it like I've encountered in the past. The had a professional and positive interaction with me for the whole visit from geeksqaud to the cellphone carriers that provided the swap. When I'm back in Maryland this will be the Best Buy I stop at. Good luck with the renovations to the store.

Carlos Hernandez

Jun 9, 2022

CJ was great in helping me build my PC and lots a variety in Parts

Ericka s

May 10, 2022

This is the greatest Best Buy I have been too. It's not even close to my house but I come here because of the excellent customer service from every employee. The young lady that is at the door and Samantha were so professional and kind to me. Both were patient with helping me figure out my smart watch issue. Sam went the extra mile to help me pick which watch was best for me and put my screen protector on. This location has a great team 👏🏾

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Questions & Answers

Do you have desktop computers?

Anthony Gaglione | Apr 24, 2021
Rose Brice | Apr 25, 2021

Yes

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Do you have lay away at this store?

Lecolia Anderson | Dec 21, 2017
Frank Guidry | Dec 22, 2017

No layaway... Just payrightaway

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Why can I not type anything? Everything else seems to work. Four week old lap top

Doris Burgess | Mar 25, 2021
Henry Bruins | Mar 26, 2021

DaBaby

can i order and have ready for pick up ??

Kevin Kerley | Jan 24, 2021
john coco | Jan 25, 2021

Yes .order online and schedule a pickup

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I need to buy a Micro SD 32GB Class 10 Card that is already formatted. I do not own a Lap or Desktop in which to format the Card. I am using the Card for a Game Camera. So, since the Card will be new (unused). Is it required that I format the Card?

Timothy McGreer | Dec 20, 2020
Phil Kraft | Dec 21, 2020

Although it's usually recommended to format a card I've used cards right out of the box without formatting

Will best have ps5’s on Black Friday?

Wendell Burr | Dec 20, 2020
vinnie | Dec 21, 2020

Yes

Do I need to make an appointment to get my computer screen fixed?

Hadassah Saunders | Dec 20, 2020
Y. FH | Dec 21, 2020

Yes. Geek squad requires an appointment. You can call or book online at bestbuy.com

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Are you open for me to enter the store at Housley Rd

Gregory Groves | Dec 20, 2020
Mike Brumbaugh | Dec 21, 2020

They are open!

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Can we shop inside the store?

Shahbano Hussain | Dec 20, 2020
Nikki Ritter | Dec 21, 2020

By appointment only

What is the best number to call?? No one is answering the phone.

Brigitte Nguyen | Dec 21, 2019
Sean Murphy | Dec 22, 2019

Call the store number and select an option that deals with service not the geek squad. It may take 10 minutes but eventually someone will answer.

Does the Annapolis Best Buy have photo workshops at 9am

A Google User | Dec 21, 2019
Tom Glowacki | Dec 22, 2019

You would need to call or visit the store directly to find their workshops schedules. Most locations have workshops and activities that vary on a store-to-store basis. They also sometimes change for seasonal events.

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do you repair camera

ROSEMARY ADAMS | Dec 21, 2018
Jim C | Dec 22, 2018

No.

Do you have window air conditioning units?

Carol Cantler | Dec 21, 2018
Pickle Rick | Dec 22, 2018

Yes go to their appliance department where they sell washers and dryers. Some Best Buys are smaller than others so i woukd call yoir nearby store to make sure.

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Do you have a phone? Phones been ringing for 1 1/2 hours nice customer service....cant believe I spent 4grand last weekend for this treatment and a broken tv

John Russell | Dec 21, 2018
Russell Bridges | Dec 22, 2018

Pretty sure John was referring to calls placed to the store, not Google. Don't know if you got past the switch board but, you might want to select some random department and them to switch you over.

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Why is is that stuff online sometimes isn’t in stores?

GlitchyTurtle546 | Dec 21, 2018
Finding Your Center | Dec 22, 2018

Call before. It's really helpful.

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Do you recycle electronic devices?

nikoletta karaskouti | Dec 21, 2018
Spencer Leech | Dec 22, 2018

There are electronic recycling bins to the left as you enter the store.

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Have been on hold for 32 min waiting for the manager to get back on the line. The question is about a SIM card issue that was activated in the store at 12pm today.

Strategic Unity and Associates | Dec 21, 2018
Walter Johnson | Dec 22, 2018

Typical level of service at this store.

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