Icing on the Cake

Matt Zilla

Best bakery I town. Cupcakes are awesome, selection great. Cookies like moon and choc chip are the best. Carrot n chocolate cake are on the top of my list. Parking a bit tricky , back lot is best for quick in n out

Srimanasa Vejalla

best bakery in the bay imo. try their pumpkin pound cake. this is my family’s go to for birthday cakes since they have the best banana cake ever, with the perfect ratio of cake to icing

KT

I've never had to write a negative review for a business before but after my experience I truly feel not doing so would be a disservice to the community of Los Gatos. I began working with the Icing On The Cake Bakery in January of this year on my upcoming fall wedding, letting them know my date upfront. Our date, our guest list, our venue have not changed since our initial conversations 7 months ago. I came in for a cake tasting in February and confirmed the date still worked with no concerns flagged by the business. I brought up the bakery's name to my caterer and who informed me they did not always treat people well. I proceeded against my better judgement with the hope we would not encounter any issues. I called today after a nagging feeling when several emails left me feeling uneasy. They informed me that not only did they not think they'd be open on my wedding day, they couldn't even confirm until two weeks prior. This would leave me with just 14 days to find a wedding cake. There was no remorse. The attendant told me she'd be happy to give me pricing anyway, not so much as apologizing for taking our money for an event cake tasting for an engagement they had no interest in fulfilling and hearing a bride sobbing over the phone after seven months of commitment. I do not say this lightly - I am heartbroken by the lack of empathy this bakery shows their customers. If you have a baby shower, birthday, anything of value planned with this company, trust your money with a business that has an iota of compassion. We made the mistake of trusting Icing on the Cake and we hope you won't do the same.

daniella medina marqueda

Overall was great but I ordered a s’mores bar and they gave me an old s’more bar. I asked the worker if it was fresh and she said yes. I expected the bar to be fresh not old!