Xfinity Store by Comcast

Category: Internet service provider in Stockton, California

Address: 5756 Pacific Ave Ste #5, Stockton, CA 95207, USA

Phone: +18009346489

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Mark Brown-McClelland

Sep 13, 2022

I like going to the Xfinity store. Especially now. Comcast seems to be really trying to bring the customer service level to the point that is May match the outrageous amount of money we have to spend monthly just to watch television. So it makes sense that they would concentrate on their bricks-and-mortar location to make sure that if you have to go in there at least the experience is quick easy and enjoyable. I have been there several times in the past and the last two or three times I have spent probably a total of 10 minutes and that includes wait time and my transaction. Recently I've been escorting my client who has Xfinity in his apartment. The wait times are not very long so that someone of his age doesn't feel like they're being either ignored nor do they feel like they're wasting their time but mostly they help him. And they're not condescending and they don't treat him like he doesn't know what he's doing they actually educate him so I'm probably not going to come back to Comcast because it's just not within my price range but if it IS within your price range and you are staying true to cable then I'd have to say Comcast is doing a pretty good job... At least at the stores!

David Garcia

Sep 8, 2022

Very professional and knowledgeable about their business, thanks Xfinity!

shannon russell

Aug 28, 2022

Staff are very polite and helpful and was very good at explaining what my options were and did his best to get me the best price

Dean Plassaras

Aug 4, 2022

The way this company exploits and overtly disadvantages seniors is beyond disgusting. It's a true community parasite.

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Questions & Answers

do you have offers on home internet for kids that attend school

Irene Fernandez | Sep 13, 2020
Tameika Martin | Sep 13, 2020

They have internet essentials package that's 9.99

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Does store provide home internet connection

Oudtama Keovilay | Sep 13, 2020
Roger H Werner | Sep 13, 2020

Yes they do

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Does this store have phone's for the Xfinity mobile plans?

Mario Rosaz | Sep 14, 2018
Clint Kitchener | Sep 14, 2018

Yes they do.. along with accessories like Bluetooth headphones.

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My Internet keeps going down, is there a problem on my neighborhood?

Michelle Willis | Sep 14, 2018
Sherryl S | Sep 13, 2020

If you have an issue with your internet or simply want to manage family usage, download the Xfinity My Account app. It will allow you to manage your connected Xfinity devices, troubleshoot them and see if there is a local outage. In the app you can also manage your bill. It's a free app.

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Can use your phone u have now there

Justin Renberg | Feb 15, 2022
D Atwood | Feb 15, 2022

If you are trying to switch to Xfinity mobile and you own your phone you can keep it.

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can you replace my mobile sim card?

Ruth Dyer | Sep 13, 2021
Siearra White | Sep 13, 2021

Yes if your an xfinity mobile customer

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Can I switch equipment without being an authorized user?

A Google User | Sep 13, 2021
CISCO | Sep 13, 2021

No

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do i need to make an appointment

Dave Lagorio | Sep 13, 2021
John Driggers | Sep 13, 2021

It depends on what type of service you need. Some things yes. Some things no .

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What time does this office open

Vincent Esber | Sep 13, 2021
Rogelio Garcia | Sep 13, 2021

Usually when they say they're gonna open

Can I bring in my internet box and have it replaced if not working correctly

Johnny “Locnut46” Brodie | Sep 13, 2021
Christopher Colpitts | Sep 13, 2021

Yep and not even go in. Did my parents Wednesday, new model so had to crawl under things to change cord out.

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Can I pay my brothers bill in the store or dose he gotta be there

Wesley Rutherford | Sep 13, 2020
Sherryl S | Sep 13, 2020

You can pay anyone's bill as long as you have the account information. They have koisks in the back.

I am want to have only internet service how monthly ? With no hidden fee

jt sbn | Sep 13, 2020
Natasha Juelch | Sep 13, 2020

They have different internet packages you'll need to call them to see which one works best for you.

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Is xfinity open today

Bobbie Landau | Sep 14, 2019
Sherryl S | Sep 13, 2020

You can find the hours here (or look up any store): https://www.xfinity.com/local/ca/stockton/5756-pacific-ave.html Hours may change. It's always best to call ahead.

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Is there a bundle with internet,cable and phones.also I have 5 TVs to connect.about how much.

victoria sooy | Sep 14, 2019
Sherryl S | Sep 13, 2020

You would have to pick your own package but I do know you have to have a receiver for rich TV whether it is an XFi box or the smaller hubs. It's about a $15 monthly fee currently per box/modem in addition to your plan. You can get discounts for your bundle and if you select a term contract. Once the contract ends though price goes up. Call in and negotiate to sometimes get deals for staying a customer. Bundle prices currently range from $99 to $159 (does not include equipment, installation or local government fees). For two TVs, decent internet, phone and to remove their 1TB data cap we paid about $230.

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How much does a CR 2450 battery cost?

Cynthia Avila | Sep 14, 2019
Jeff Goodman | Sep 14, 2019

3.85 Each

How do I order an iPad for $5 extra a month on my bill

Sunni Simmons | Sep 14, 2019
Luvy Johns | Sep 14, 2019

Call n see if they have them in the store or if they send by a carrier.

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can i get an appointment at the Stockton Xfinity store tonight

S O | Sep 14, 2019
Maria Vang | Sep 14, 2019

U dont need to make one just walk in

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Is there a problem with the cable in the 95219 area of Stockton ca?

Nick Money | Sep 14, 2019
robert lampkins | Sep 14, 2019

Call and check. I am not having any problems in 95209.

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When is the latest you can pay your bill in the store? Do you have until the stores closes or does that part close earlier than the store.

Scopion Guy | Sep 14, 2019
Angela | Sep 14, 2019

Until the store close

can we pay bill at the store ?

Vathana Sam | Sep 14, 2019
Scopion Guy | Sep 14, 2019

When is the latest you can pay your bill in the store?

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Does the new small cable boxes connect with hdmi cord?

Ken Volved | Sep 14, 2019
Luvy Johns | Sep 14, 2019

Sorry, I'm not sure.

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can i drop off my receiver here at this location?

Vivian Bristow | Sep 14, 2018
La Tanya Oliver | Sep 14, 2018

Yes

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Are they open on sunday?

Kristen Ybarra | Sep 14, 2018
Phillip Drake | Sep 14, 2018

Yes 9 to 5 pm

Is there a special deal for the internet for senior citizens I'm 640 and only colecting my retirement which Ian much

Garry Moore | Sep 14, 2018
Sherryl S | Sep 13, 2020

They do offer an Internet Essentials plan for only $10 monthly if you qualify by income. Call or go into the store 💜

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Is there a phone number for the Stockton store?

Alfred Smith | Sep 14, 2018
Angela | Sep 14, 2018

No sorry....you have to go to the store the best time to go is Early in the morning...its a touch screen when you walk in to put your name and the reason why you are there all the staff is great and quick

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My security pin is not working not sure how it was entered

Candace Groomes | Sep 14, 2018
M Haris | Sep 14, 2018

call the 1-800 customer service number

My cable just went out is there a problem in the area

Mark Woolard | Sep 14, 2017
Brent Farris | Sep 14, 2017

Yes there was and fixed

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