Hyatt Place Pasadena

Cyndi Markle

This hotel has everything, a pool, outdoor seating with games and a gas fire pit. The room are clean and very accommodating for all. Pet friendly. Water pressure in our room was intense. Breakfast buffet included eggs, sausage, fruit parfait, cereals, Oatmeal and juices. Parking is $24 a night. We had to park in overflow parking at the mall next door. We were given a parking pass to avoid the mall charge too. The area is very walkable and enjoyable.

Nicole Hok

I highly recommend this hotel. It's new, it's modern and roomy. Best of all: really nice and heartwarming customer service. Angelo made our 15 yr anniversary stay very special :) and comfortable. It's a convenient location away from the busy LA area with a beautiful view of the mountains in the Pasadena area! Breakfast: very nice variety with fresh berries! Next time we visit LA/Disneyland, we'll definitely book here again and recommend family & friends to here. Loved it here! THANKS ANGELO!!

Jack Qin

Been played by being told free parking, but end up with still getting charged! Due to a long wait when checking in, I was told the three night parking would be free and on him by a gentlemen at the front desk. I appreciated to him. But when checking out, the lady at the front desk still charged me the parking fee for three night. I told her the fact, but she said not getting any note from the gentlemen. She even told me she couldn’t help me at all on the problem at that moment. I had no choose but giving a call to Chase to complain the problem. (I redeemed three nights by Chase credits.) After Chase’s help, the lady could refund only one night parking fee because she out of sudden found the note saying only one night for free. Actually, I doubted on the real of the note. But I haven't gotten an evidence, I didn't have a chance to have a look at the “note” in person. Finally, I ended up with being charged two nights parking fee. The parking fee was not a big deal. I just felt being played! I am feeling awful and never choose Hytta anymore!

Patrick Hanley

Recently, I had a business trip to Pasadena and had selected the Hyatt Place hotel. It was centrally located and very convenient for my work. I tried to check-in early on a Wednesday and was told my room wasn’t available yet. The desk clerk asked for my mobile number and told me they would text me when it was available. Of course, I never got that text and decided to check in around 6 PM when I was done with work. I mentioned this error to the new desk clerk and she upgraded me to very nice suite on the second floor. Not sure if it was because I’m a “Hyatt Globalist” or because of the error, but I was tired and happy when I checked into the room. It was much larger space than I need it for a single person, but was very nice to come back to the hotel at the end of exhausting days. Didn’t have any meals at the hotel since my days are very long, but I did enjoy my stay and will stay there again the next time I’m in Pasadena!