Dunkin'

Category: Coffee shop in Salem, Massachusetts

Address: 68 Boston St, Salem, MA 01970, USA

Phone: +19787418658

Opening hours

Sunday: 7AM–7PM

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: 7AM–7PM

Reviews

David Mahoney

Jun 13, 2022

Very clean. 2 happy friendly servers who made a quick stop a good one!

Heather M

May 8, 2022

The cashier should consider a different job. She obviously hates her job. Visited on May 7th, 2022. She fillfilled my order half way and started another order and completed 4 new drinks for another customer when all I was missing in my order was the milk and hot water. I asked about the hot water since I had a infant in the car who needed her bottle hot and was fussy. I asked the lady if I can just get the hot water and I could wait on the bottle milk. Instead she started working on preparing someone else new orders who came in after me. She keep me waiting. Wow the lack of empathy. I was first customer in line and my order should have been filled completely. How can you justify this behavior. Unexplained and not professional.. Also, when I walked in the Dunkin' Donuts located in Salem a lady walking out spoke out and said i am out of here i asked if she was ok she said to the lady is to rude. I should have taken her advice. Very unpleasant experience. Maybye the manager can watch the surveillance camera if there is one in the store to determine her actions. This person could use hands on training and multitask in a proper manner.

Joshua M.

Dec 15, 2021

This location is a great place for using the Dunkin app. Also, I've always found the staff to be friendly and familiar, especially those that have been there for a few years.

April MacLean

Oct 22, 2021

So bad. No one was in line but it still took 15 minutes to get help. In the meantime, absolutely no acknowledgement and the barista had filthy hands / dirt under his nails touching utensils and food.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Mar 25, 2021
Thomas DuBois | Mar 26, 2021

Everyone wears a mask and gloves plus hand sanitizer when you walk in the store.

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