Address: 1219 River St, Boston, MA 02136, USA
Phone: +16173613985
Sunday: Closed
Monday: 10AM–4PM
Tuesday: 10AM–4PM
Wednesday: 10AM–4PM
Thursday: 10AM–4PM
Friday: 10AM–4PM
Saturday: Closed
ela
Had an appointment at 10:30 a.m. Was there on time, someone came and told us there is no staff and we should try to come back after 1 p.m. Very unprofessional.. Didn't even get a phone call or e-mail of cancellation.Hello Ela, we value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael
Louisha Laguerre
10 people in line- 1 banker assisting customers, 1 leaving for break, and the 3rd banker looking at paperwork. No consideration for peoples time terrible customer. Just awful.We appreciate you coming in. You may be able to save time by using an ATM or by using our online banking or mobile app. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/
Ariel Derosiers
If i could give zero stars i would. Unfortunately we do business banking with them and every single time i come to this branch there is one teller working while you have two others standing there doing overnight deposits. I understand those …I'm sorry to hear about your experience with our financial center team, Ariel. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica
Geoffrey Phillips
Not enough tellers. I came twice today to close my account and waited 20 minutes each time. The place was packed both times. The people of this neighborhood deserve better.
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