National Seating & Mobility

Kimberly Quinn

if I could give National Seating & Mobility, Inc. a ZERO star I would! they are the WORST people I have EVER had to deal with!!! I would rather get AMPUTATED or go through CHEMO again than work with these people!!!!! they have NO customer service capability at ALL!!! they do NOT take accountability for ANY of THEIR actions and blame you for EVERYTHING. I HATE this company and the way they talk to me and make me feel. WORST COMPANY do NOT work with them if you can avoid it!!!!!!!!

Rob Gilbert

Thanks to Tari Grimes for getting the correct charger for my wife's wheelchair ....and getting it delivered the same day! Thanks Tari and NSM.

Juliana Quartaroli

Yet another complaint,, like everyone else's. My appointment was the end of March, when I selected a replacement wheelchair. The order was submitted to Kaiser who promptly approved 80%, so Medi-Cal was involved. They keep wanting more information, and I wonder why, when this is what NS&M *does*, so they should've submitted all the relevant data at the beginning. It is now nearing the end of October, and I'm waiting, with phone messages left unanswered, and multiple e-mails ignored. I deserve updates. I need a wheelchair that doesn't give me pressure ulcers, and I'm in bed all the time waiting. Not healthy. I'm angry and frustrated. Chris Orman & Jayme Adams are supposed to be helping, but I hear crickets. I hope Kaiser doesn't renew their vendor contract. (If you have a complaint and have Kaiser, file one with them, too, so this changes.)

Robo Quad

Wish I could say I have had a good experience after leaving Numotion for here, but it's just more of the same. I ordered a new chair back in March and was told it would take 8-12 weeks. Here I am in September and they just got my order to my insurance company. I've expressed my need for power assist with my level of injury and that my current chair is hanging on by a thread, but there is still no sense of urgency being displayed. There has been zero communication without me calling multiple times to get updates. I wish these companies had employees that realized how important these orders are to us disabled people. They are a huge factor in our quality of life and as long as you order from National Seating and Mobility, your quality of life doesn't seem to matter to them. Unfortunately, Numotion isn't any better, so we just have to deal with it. I've tried applying at these companies too, so I could be part of the solution, but have yet to hear back from them on that too. Kudthere are changes made so we all can. os to those with good experiences. Hopefully,