Kay Jewelers

Category: Jewelry store

Address: 10 Massillon Marketplace Dr SW, Massillon, OH 44646, USA

Phone: +13308374219

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Harley Fife

Mar 25, 2021

Absolutely awful customer service, had to deal with them several time through out my buying process the “assistant manager” is unhelpful and so rude no patience to explain, and completely uneducated on what she’s selling. Also my ring came back damaged TWICe and there response “what do you want us to do?” Don’t waste your time or money

Harley Fife

Mar 10, 2021

Absolutely awful customer service, had to deal with them several time through out my buying process the “assistant manager” is unhelpful and so rude no patience to explain, and completely uneducated on what she’s selling. Also my ring came back damaged TWICe and there response “what do you want us to do?” Don’t waste your time or money

Ashley Stull

Dec 20, 2020

Amazing and accommodating staff. Helped us pick our wedding bands. Very patient in helping us find one to match my engagement ring. Always our preferred jewelry store for everything.

David Korosa

Dec 20, 2020

This location of Kay Jewelry has been a blessing for me! I live out in the country a ways and this is my closest real jewelry option. I have been shopping here for about 2 years. Everyone has been so professional and kind. From sales to maintain and cleaning of my purchases. This store truely is my one stop shopping experience.

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Questions & Answers

What are your hours? Have been trying to call the massillon ohio number and no answer?

Michelle Newland | Dec 19, 2020
Hollie Smart | Dec 20, 2020

They have different hours right now I believe 7 is the latest they are open

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Is jewellery repair available?

Bob Dillinger | Dec 20, 2018
Marvin Shipley | Dec 21, 2018

Yes but not on site

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