Address: 15 Seneca Ln, Sandwich, MA 02563, USA
Phone: +15085649555
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Dan Covello
Last week we were a few days into our Cape Cod and the Islands boating vacation when our boat developed an issue with our throttle. After securing the vessel by anchoring, we radioed SeaTow, leveraging our membership. A boat was on its way within minutes. Ramsey Chason, Sea Tow Cape and Islands’ operator called around locally and found us a slip in Falmouth. Not only that, he also found a Yanmar Diesel mechanic who could inspect the issue that day. Ross, the sea tow captain, could not have been more professional and did an excellent job navigating Woods Hole to tow us over to Falmouth and get our boat into the slip. It turns out we were close to SeaTow’s office and the next thing I know, Ramsey himself is coming aboard. He helped with the initial diagnosis, which the diesel mechanic later confirmed and fixed. What could have turned into a serious safety issue and a lengthy delay, instead became a pleasant afternoon in Falmouth while the work was completed. After a few hours we were on our way. Thank you Sea Tow Cape and Islands!
Michael Schnitman
Sea-Tow Cape and Islands has been extraordinarily helpful to us in advising about routes, destinations, weather, safe trip planning, and guidance through Woods Hole. Captain Ramsey Chason and his team are extraordinarily professional, knowledgeable, helpful, courteous, timely, and responsive.
Timothy Kane
I'm not a member but I called because my boat would not start. 5 minutes later, a boater came by and offered to tow me. I called immediately to cancel my tow. They said," minimum charge still applies, $400". They said, the captain had just left the dock and once the captain leaves, they have to charge the minimum. I was pretty shocked. I call that praying on someone in trouble.
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YES. This is a BIG misconception out there. Sea Tow is NEVER included with your boat insurance policy. And a Sea Tow membership will ALWAYS be more comprehensive than towing coverage through your insurance carrier. We like to point out... that without a yellow membership card and/or a yellow sticker on your boat... you DO NOT have a Sea Tow membership and therefore do not have priority service and the rest of the privileges that come with membership. If you choose to take a chance and stick with only the coverage provided by your boat insurance policy, you can still call Sea Tow for assistance on the water. As a non-member you will pay for service by the hour. Industry-wide the average cost of on-water assistance is $850 - $1,000 per incident. Also realize that Sea Tow members get priority service, as a non-member you will likely wait for service.
We always encourage boaters to investigate and ask questions to get a full understanding of if there is any coverage with their boat insurance policy before they head out on the water, and if so, what services and dollar amounts are covered. - Who's coming to help you (and when)? - Does your insurance company rely on a third party to provide the towing? - Is there a distance or dollar limit on coverage? - Is there a deductible? - Will you only get service to the nearest safe port instead of where you want to go? - Will claims impact policy premiums? If the answer is yes, to any of these, a Sea Tow membership is a no-brainer for the low cost and high level of coverage.
A membership to Sea Tow is a membership to first-class on-water support (with free towing included) without the hassles or expenses of filing insurance claims or not knowing who exactly is going to come to help you on the water. - Does your insurance company manage towing claims the same as other claims? - Will your towing claim impact future policy premiums? - Will you need to be reimbursed for services performed? - Are all the services you might need covered? - Does your boat insurance company have a dedicated fleet of boats and captains standing by 24/7? A membership to Sea Tow is simple. It's one annual cost ($199/yr for Gold Card, $119/yr for Lake Card) with no claims to file or unexpected out-of-pocket costs. What a towing membership, is above and beyond boat insurance, is very similar to the benefits of having a service like AAA in addition to the roadside assistance coverage through your car insurance. It's premium level support that goes above and beyond what towing coverage under an insurance policy looks like. Sea Tow is Your Road Service at Sea®, with priority service for Sea Tow members.
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