Address: 21 Pine St Unit 130, Rockaway, NJ 07866, USA
Phone: +19739835657
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Jason Jaslow
Leon from ServPro came to rip up the laminate flooring after our basement flooded. He specifically noted how little damage we had and how it wasnt too much work for him to do. There was no damaged furniture to remove and he was in and out in a few hours. He left some fans and came back to pick them up a few days later. At that time, I asked him what the bill would be. I was trying to determine how much of my insurance payment would be left for renovations after his fee. He couldnt give me an exact number, but was confident that it would be under $2k. He again noted how little work he needed to do. An entire month passes, and my insurance company still hasnt received the bill from ServPro. And wont pay me until they get the invoice. We call Leon multiple times in 2 weeks and never get a response. Our insurance adjuster suggests that she call ServPro to get a resolution. Within a few hours someone calls me from ServPro. They have NO clue about my job. Dont know my name, my address or the work done for me. But they will look into it. A few days later I get a bill for $3,800. Double the price Leon gave me. And basically tell us to pay it and that Leon doesnt do the billing. Stay clear of these guys - classic scam.
Abby Nonyvole
Excellent work; great communication; professional team members. Thank you, Leon! Thank you, Joe, for your follow up.
A.J Hunter
Leon and Servpro did a fantastic job cleaning up my basement fast. Extremely reliable and I would definitely recommend Servpro to anyone who had damage in their apartment. Ask for Leon! He's a great person.
Jennifer Wolfenson
Servpro (especially Leon) was incredibly helpful during an unpleasant backup in our home. Leon was great at communicating with me, he and his staff did an amazing cleaning job of the mess and removal of carpet, sheet rock, etc.
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Estimates are free. We provide estimates for water damage, fire damage, remediation, Covid-19 cleaning, decontamination and other cleaning projects. An on-site inspection may be necessary. Please contact us for more information.
Yes, we accept all insurance claims. Each of our clients who uses an insurance claim is assigned a Project Coordinator to help them process their claim from start to finish.
SERVPRO provides Denville and surrounding areas with not only water damage restoration services, but also fire damage restoration, and mold removal and remediation services for residential and commercial properties. Call our office for more information.
SERVPRO is a true 24/7 company, meaning we take calls any time of the day or night, 365 days a year for Rockaway. Although some services can wait until the morning, water damage needs to be removed quickly to prevent secondary issues. Call our office as soon as you are aware of the damage so that we can begin evaluating the issue.
We cannot enter the property until the fire department officials deem that it is safe, but we can be on-site with you immediately so that we can begin the process as soon as possible.
We are happy to work with insurance companies. We can communicate with your adjuster and keep you in the loop with all correspondence.
We provide emergency water removal services to the Rockaway area 24 hours a day, 365 days a year. Our service vehicles are stocked with equipment and always ready to go.
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