Sullivan Tire & Auto Service

Darek Nachtman

Professional

George Duncan

Still kinda on the fence on this place. So I brought my wife's car in for a oil change, tire rotation and to look at a tire that had developed a leak. Brought the car in after booking an online appointment said I needed the shuttle. Showed up for the 9am appointment. There is no shuttle. So I ended up having to walk home. Walked back at the scheduled pickup time of 4pm car isn't ready yet. Then when it was finishing up they tell me the tire in unrepairable due to two punctures too close together, and because the car is all wheel drive you have to have the same tire, and the tires on the car are discontinued they don't have it and I might want to look online for a replacement and they'll be happy to install it. So in a nutshell the car was in the shop from 9am to 4:30pm for an oil change. So I went somewhere else to see if I could find the tire and when they went to get the model number they mentioned the tire being bad as another tire. I said no and they were like oh cause there's a huge gash in the side wall of a second tire, which meant there was two bad tires on this car. So I'm lucky I didn't order a tire online because I would have had a tire for no reason seeing now two are bad. So I went back to sullivan tire mentioned how disappointed I was in them missing a second bad tire and that I was going to go somewhere else. A little while late a higher up manager called me back said they'd make it right. So I figured I'd give them a shot again. Brought it in took roughly a little more than 4 hours to take care of the 2 bad tires. But they did do everything they said they would. I like the fact that they're the closest tire shop to my house, but at the same time I wonder what will happen if I bring it in again. How sure will I be that they won't miss something and why does it take almost 8 hours to do an oil change, tire rotation and check a tire?

Janice Picher Buckley

Excellent service, they know what they've doing, totally dependable

Joanne White

Sullivan Tire fixed my brand new $330 tire I got from the dealer. I highly recommend Sullivan Tire.