Department of Public Utilities

Category: Electric utility company

Address: 1016 Russell St, Orangeburg, SC 29115, USA

Phone: +18032684000

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

kaykay singleton

Aug 19, 2022

i see why the reviews are low, these mf’s very rude and disrespectful! get some better customer service ASAP!

Jannie Livingston

Aug 18, 2022

Our lights just too high

Elizabeth Dyal

Jul 26, 2022

In the 25 years I have lived in my house I have never had a 350.bill and it is usually 40. to 50 a month and they won't find out why it's so high and still expect me to pay it.

TraceyNLen Misner

Jul 8, 2022

Commercials "on hold" advertise call before you dig. But they don't follow their own advice. They dug a hole in the middle of our yard and cut right through our cable and internet AFTER WE TOLD THEM IT WAS THERE! IDIOTS! Wait for it .. Jim Riley, Supervisor Extraordinaire was willing to hear our grievance and adjust the plan. Still no cable or internet but a plan!!

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Questions & Answers

DPU need to be investigated for overcharging customers. There is something completely wrong with the meter reading and billing of customers

Shantel B | Sep 13, 2018
Neva Onoh | Sep 13, 2018

Exactly right! They need to be investigated!! From 180, to 280, to 595 them 280 something?!!!! Especially when nothing is used differently each month! Its crazy! And the only explanation I got was, "well it had been cold......." uh really!! This happens every year around Christmas and a few months after... SMH!!

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I would like to know why can I pay my bill online. But when it comes to calling you it is impossible absolutely impossible. Phones disconnect and got to go online you can't go online if you ain't got no power !!

Vicki Rast | Sep 13, 2018
A Google User | Sep 13, 2019

I'm on SS and I have a lot of Bill's to pay my electric bill is over 200.00 ever month and I just dont have enough money to pay that much. I'm 76 years old. I dont use that much electricity

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Did the number change? Every time I call I get a busy signal???

Imani Mickell | Sep 13, 2018
Brandy Stack | Sep 13, 2018

Apparently so! So quick to help us take our money but can not get the lines fixed!

Who pays for our food when lights goes out and it's not our fault?

Jannie Livingston | Sep 12, 2020
Ronnie Jones | Dec 16, 2021

Dpu has no consideration for basic human needs

Are they closed today

Keyshia Shuler | Sep 13, 2017
Dottie Creel | Sep 12, 2021

That's what I was wondering

what are your hours

Penny Williamson | Sep 12, 2020
Rodney A. Kinard | Sep 12, 2020

24hrs

Is dpu open new year's eve

gretta pelzer | Sep 12, 2020
Yolanda Davis | Sep 12, 2020

Yes. Closed New Years Day.

Is the official is open on Monday and Tuesday

Mary Myers | Sep 13, 2019
Bernard Frazier | Sep 13, 2019

Tue

How do you call and report an outage or get an update on outage the number I called is always busy

Bernadette Beard | Sep 13, 2019
Carolyn Harris | Sep 13, 2019

Go to website and submit it. Good luck

Is dpu in orangeburg SC going to be open tomorrow and can u get a deposit done after 12pm?

Rebekah Carter | Sep 13, 2019
Corlis Colter | Sep 13, 2019

Yes they are supposed to be open

How long does it take for them to turn the lights on if they told you that they will turn them on the same day?

Armani Binion | Sep 13, 2018
Lightning Frazier | Sep 13, 2018

30 mins that's the longest you're supposed to wait

What do I need to transfer my lights over to my new place

Joseph Myers | Sep 13, 2018
Diamond J | Sep 13, 2018

All the proper paperwork and your driver license

Is dpu open on martin luther king day

Shenavia Dailey | Sep 13, 2018
Diamond J | Sep 13, 2018

No

how do i get my account number and. pin

Joann Knowles | Sep 13, 2018
Quiana Asbury | Sep 13, 2018

Your account number is on your bill if you have tge actual bill if not you would have to go inside and one of the representatives will give you your account number on a blue card.

How do Iget trash removal?

Claudette Colbert | Sep 13, 2018
Quiana Asbury | Sep 13, 2018

You have to visit or call Waste Management for Orangeburg county and pay a month or two months in advance to have trash picked up from your home. If you are not in the city limits of Orangeburg you will have to take your own trash to the local dump sites throughout Orangeburg.

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