New Balance Durham

Category: Shoe store in Durham, North Carolina

Address: 6807 Fayetteville Rd Suite 120, Durham, NC 27713, USA

Phone: +19194849500

Opening hours

Sunday: 12–5PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Soroush Vahdati-Shams

Nov 10, 2021

Very disappointing service. Came to return a pair of shoes I had bought online. Store brushed me off as they did not want to deal with the hassle. Online return policy mentioned that if you are not satisfied that you have the option of returning in-store. Store turned me away citing that the shoes had been worn. The shoes were in new condition but of course they were worn, that’s how I knew I wanted to return them. Store associate said their return policy was different as they were a franchise. Horrible customer service, recommend folks go down a couple stores to Feet Fleet. Way better service and very good return policy.

Maryam Baig

May 9, 2021

Expensive, but worth the money. Your comfort is very important to them.

Stanley Harris

Apr 30, 2021

My visit to New Balance Durham was very good. The sales person was very knowledgeable and professional. Thanks

Clara Annunziata

Feb 10, 2021

Excellent service at the Durham store with Patricia Keith .she is always willing to help and always has a smile you won’t have to worry about getting the write shoe. She is there to help . You won’t ever be disappointed with her service or her recommendations. I love this store

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Questions & Answers

Do you carry men's and women's bowling shoes?

Keely Godwin | Sep 13, 2018
Mark Allard | Sep 13, 2018

We do not have bowling shoes. I might suggest a pro shop at a bowling facility or a sporting goods store. Thanks for checking in with us at New Balance Raleigh-Durham. Mark Allard, owner

I am a diabetic with nuropathy, can they accommodate me with my issues?

Sharon Lovett | Sep 13, 2018
Demeca Glenn | Sep 13, 2018

My podiatrist recommended new balance. They have a computer that test where you put the most pressure on your feet. And, they have iserts. I would give the a try You may find some Eli effects in their products. My 72 year old coworker only wears new balance. He has diabetes ad well.

Do your ladies new balance come in 11.6 narrow?

CAROLE RAMBO | Sep 13, 2018
Arnett Hirsch | Sep 13, 2018

Not all but some do.

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