Costco Tire Center

Tai Vicari

We had a warranty on our tires and one tire was losing air. I arrived at opening, 10 am. Pedro took my keys I told him I was losing air, he said the type of car I have it's probably the seal on the rims that's not covered. I said, how can you tell without actually looking. He handed me a number thing to put on my car and said he call me when it's done that I can go shopping. I honestly had an appointment at 1 pm. I asked him if it be done by noon because I had some place to be, he said it may. I went inside to "shop" didn't need anything but ended up buying. I called around 12 to check status, no answer. I waited until 12:15. Then I went inside. No one was there for another 10 minutes. Finally some other guy came out. I told him who I was and my car. He said, it was a nail it was fixed an hour ago. I asked how come no one called or answers the phone. He said, "I don't know" and shrugged his shoulders. He said I can get my keys from the bay area and left. There's no customer service skills. This should improve. And I was late to my appointment. If only someone called when the work was done.

Kenneth Saam

Purchased battery. I asked were the plug for the unused side was. The employee & the manager both haven't a clue what a vent even was.

Kundan Sen

Our family has been loyal customers at this tire centerfor all tire needs for our vehicles for over a decade. Polite staff who know what they are doing and give honest, valuable recommendations. Costco in general is a great place for tires. Their price includes road hazard insurance. Whenever I get a leak I pump enough air to get me to this location and then let them sort it out. They have plugged countless punctures from these Long Island roads. The few times they were not able to, Costco gave partial credit towards a replacement. I'm a big fan of Michelin tires in particular. They usually carry all the good options from Michelin.

Danny Chin

Best shop to get your tires. I wanted to to get 225 wide tires on a 7" wide set of rims. The other Costco Tire Center made a big deal about since it is not the stock setup from factory. These guys didn't even question it. Also these guys didn't tack some "Service charge" for changing TPMS while getting the tires replaced. The other Tire Center wanted to charge 4x for doing that for no reason.