McDonald's

Jacquez Gordon

How did an order for 2 boxes of 20 piece nuggets with sauces and 4 apple pies take over 40 minutes to get? Well, for one: only one of the contact-free kiosks worked, then we had to wait for substitute for one of the pies considering they were running low and didn't think to have an alternative ready despite it only being about 8pm on a Saturday night. The staff was moving at leisurely paces despite the number of people waiting for their respective pick-ups and it appears they were short-staffed considering SECURITY was behind the counter helping to prep the orders. But what really stood out was one McDonald's employee was behind the counter and on her phone while things were looking busy. Then when she finally decided to help prep food, she was also moving at her own discretion and even began dancing to the music and having conversation despite the growing number of irate customers. With all the time it took for orders to be sent out, plenty of time was allowed for observations to be made. Out of the seven staff members only 3 wore gloves when dealing with food and only 3 had on head gear to prevent contamination. This woman with her phone went back there with her ponytailed wig uncovered. I was so disgusted I asked the security guard, Chris, if that same woman was a manager considering her polo shirt was a different shade from the rest. To which he said he didn't know. I HATE going to the Fordham road McDonald's! Even before the renovation, it was just ghetto and unprofessional! Let this had been a Manhattan establishment--not even fast food-- everyone would've been written up if not out of a job.

Satisfactory ASMR Dad

My least favorite McDonalds. I have lived close to here for 20+ years and in those 20 years maybe from 1995 to 2000 it was decent place to eat. A play area closed to the public and there is always an issue with your food or time. Mind you I live in the area and when I do go in I always regret it. I know the neighborhood isn't the greatest and the staff has to deal with tons of BS but the staff always looks so tired and angry all time time. Who needs that energy when getting a good ole Big Mac. Give them a raise, make them proud of working for one of the biggest chains of restaurants in the world. Do something because at this point it just a bad MCD in the area.

Yahaira Matias

Horrible service. Please make sure to check your order before you go home. They always forget to give you the complete order. You will have to bring your bags with your whole order in order for them to verify what they forgot to give you. Worst place ever…

Michael Phillips

This is my usual McDonald's that I go to very fast service clean restaurant I mean they could do better with the night time manager who likes to yell and scream at the employees in front of