Badcock Home Furniture & More

Super Heavy Hitter Griff

The guys here made my experience great and seamless. I will definitely shop with them again!!

Briyana Ivery

The black man that was in the store was very rude had short patience and was not helpful at all

Michael Theodorson

I would stay far away from this place. They are shady and very petty. My wife went in looking for a new dinning room table because we needed a smaller one for our dinning area. She just happened to find a table that was on clearance for only $100! I thought that was a total score and it came with 2 chairs for only $100 more! BUT what they don’t tell you is they place a FULL priced chair in with their clearance, not once did the terrible salesman say that the third chair was full price. When my wife messaged me the total price of over $400 I thought she was over charged something and in a way I was right…. They charged her full price for the chair that was with the clearance chairs and they ordered a chair at her request but at full price which I understand paying full price for a brand new chair but not one that was worse off then the clearance ones. She had to call the customer service line to get any feed back about her order, the customer service rep called the store and they said the manager wouldn’t discount the chair but would allow us to return it. WE HADN’T EVEN PICKED UP THE FURNITURE YET and he ALLOWED us to return it. Then when we got there the manager that said wouldn’t discount the item wasn’t even there nor had they even been there when the service rep called. The best part though was when we were leaving and the salesman didn’t even help us take the table out to our truck, so I had to carry a whole dinning room table across the whole store by myself because he felt that he did. Nothing wrong in this situation. Do yourself a favor and just go to a better store like Rooms to Go or Ashely’s because their customer service is definitely better.

Emily Theodorson

If i could post 0 I would!! Highly disappointed in my experience with this establishment. I went in to get a table and chair set. Was able to find a set on clearance (great deal.. or so I thought). The table was 100$ and the chairs where 50$ Each. There where three chairs so total it should have been 250. I asked what it would cost to purchase one more chair if possible. He said it would be 100$ for a chair. So total would be 350$ for everything. I go to check out and the total was over 400$. I ask about pick up and help loading of the table and chairs. Sales rep states that as long as I am here before 6pm we will have help getting the chairs and table in the truck. Now I get my receipt and he charges full price for two of the chairs. After asking for clarification he said one of those chairs are full price. I say okay and leave Now why would you have 2 chairs on clearance and one full price when the full price one was scratched up. I come back with my husband at 4pm to pick up table and chairs. I ask for a refund of the full price chairs (because i can save my 200 and get chairs somewhere else for less). We get the refund and my husband asked do i just pull the truck around or what. The sales rep says we have to carry it out and load ourself. I go to carry a chair with out and my husband carries the table. I open the one unlocked door and my husband carries the table out himself. I carry the chair. I go in to get the other chair and speak to the manager and the rep says heres your chair. I ask about anyone helping loading and he said no one is here. I said that is not what you stated 4 HOURS ago. He said nothing i can do. I leave and say terrible customer service. He is with a customer and seconds later she walks out and says hes an @hole. She stated that he said a remark about me because i was dissatisfied about my experience. Do not shop at this disrespectful establishment!!