Bruegger's Bagels

Ulgokiem

This place always has the worst customer service. A bunch of teenagers wandering around confused and they never listen to you. I go semi-regularly and my order is wrong 70% of the time and when it IS right the sandwich is almost always a complete mess.

Michael Shearer

Use the Bruegger's mobile app if you don't want any of your order right. I needed 24 bagels so figured I'd order ahead to give them plenty of time to get it right. Well, it was the complete opposite of what I was hoping to accomplish. …We are very sorry to hear about the issues with your online order, Michael. This should not happen and we would like to take care of this as soon as possible. Please reach out to us at https://www.brueggers.com/contact-us/ so our team can follow up with you directly.

Mary T McIntosh

Decaf coffee from the thermos dispenser was served in a cup that the cashier put a hot sleeve on. I was so glad I could add a little extra skim milk! It turned out to be COLD, not even a little bit warm. So disappointing to eat my bagel …We're sorry to hear that we let you down, Mary. We want to make sure we satisfy your cravings at every visit and it sounds like we dropped the ball. We would love to learn more about your experience, please reach out to us at https://www.brueggers.com/contact-us/ so we can follow up with you.

Stephen Murphy

Asked for toasted skinny bacon tomato avocado. Dude put avocado on my bagel then toasted it and added bacon and wrapped it up. No egg no tomato. Ruined my morning. Train your new employees and if they are struggling on the line help him out. Only hurts the store. Usually very happy here. Not today.Oh no! We are sorry to hear about the mix up here, Stephen! We would love the opportunity to make this right with you. When you have a minute, could you please send us some more details through our contact form here: https://www.brueggers.com/contact-us/. Thank you.