Abercrombie & Fitch

Kaylee Vance

I try to only shop online when purchasing from Abercrombie but occasionally do stop into this location. I spend so much money at Abercrombie and yet am always treated with the most awful customer service every time I go to this location. The employees ignore customers while joking around with each other. They are never helpful and they roll their eyes when asked questions. Most recently I tried to do a return and they sent me back and forth between the middle and back registers, each claiming they only take returns at the other register (each time I had to wait in a long line.) They never apologized for the inconvenience. They have no basic manners and I always leave frustrated with my experience.

Katie D

I have never in my life had such a bad shopping experience. The skinny long haired (im assuming) manger who was working on 3/30/22 around 6pm was honestly the rudest employee I have ever encountered at any store. She not only was extremely disrespectful to her fellow employees, she acted like doing her job was the biggest inconvenience. I approached her to get my (almost $300) pick up order and she rolled her eyes and made me feel like I was a burden. Then on top of it, she was talking very poorly about people in the fitting rooms and not to mention was disrespectful to the customers trying to get fitting rooms. I feel bad for anyone that has to work with this girl and I would rather shop online or drive hours then ever step foot in this store again for the slight chance of encountering this horribly unpleasant woman ever again. She needs serious customer service training, or perhaps, a new job.

ben gil

Spend thousands there and are very rude and will not even let you exchange a Birthday gift without a receipt. Will never shop there again

Heather CookElliott

Clothes are fine but all sales signage is totally misleading. Just checked out and everything that signage indicates is on sale is not on sale because it’s just not. Picture shows sweatshirts and says excluded. But t shirt is actually excluded.