Shoe Dept. Encore

Category: Shoe store

Address: Brass Mill Center, 495 Union St #1180, Waterbury, CT 06706, USA

Phone: +12037562493

Opening hours

Sunday: 12–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Chrishawn Beckford

Sep 2, 2022

Great customer service! Loved the layout. Only thing that bothered me was there was not enough of my size in the vast selection of shoes to choose from. I where a 13 or 13 wide so I get it but there were 2 other pairs I wanted to buy and couldn't because of the size absence. I settled for1 pair of sneakres and 1 sock.

Mary Amalbert

Mar 14, 2022

Beautiful day after a fresh snow fall!

viviana Luzey

Jan 29, 2022

My favorite store and place for shoes always have awesome deals and the people there are very helpful

Mary Medina

Sep 14, 2021

Very good l like thanks

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Questions & Answers

Do you have eurostep shoes

Liz Tunstall | Sep 13, 2018
Sammy Mercado | Sep 13, 2018

yes

Where is my refund?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

What is your donation policy?

Shoe Dept. Encore | Aug 13, 2022
Karen Bryant | Aug 29, 2022

No answer for that

Do they have any toys there

Strohtime is incredible Danielle S | Sep 13, 2018
Janette Dionne | Sep 13, 2018

Boots, inserts snd candy. No toys. Sorry

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