Louis & Clark Pharmacy

Category: Pharmacy in Springfield, Massachusetts

Address: 155 Brookdale Dr, Springfield, MA 01104, USA

Phone: +14137812996

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–3PM

Reviews

muhammad jawad akbar

Sep 6, 2022

Best Pharmacy ever,

Bonnie Coffey

Apr 16, 2022

My experience at the E.Longmeadow was very professional. I was helped by a young lady named Delilah who was very helpful and friendly.She answered all my questions and described the products in detail. I will definitely use Louis& Clark again for my medical equipment needs.

John Towne

Mar 26, 2022

I have my meds dlvrd and haven't had an issues for like a year now

Ri I

Oct 5, 2019

Every detail of your prescription order has to be micro managed from ordering to delivery. If you don't , they seem to find a way of totally messing up your order. This is a serious concern when you have to place your order one day in advance. You have to call about every detail, seriously, every, single ,one! Even the ones you couldn't possibly foresee. Their computer system doesn't even seem to work correctly, or someone is mesing with it, but, no matter it is never their fault, is it ? My no! Most recent example. I had a prescription with one refill left, according to their own bottle. It had last been filled on 6 /20 I went ahead and ordered the one refill remaining for 7/20 it did not arrive so I called and asked to speak to a pharmacist. She told me what I was reading to her from the bottle right in my hand was impossible, and even implied that I was lying. She told me to bring the bottle in to prove it ,at which point I became quite angry. I explained that I have my prescriptions delivered because I don't drive. She suggested that I take a taxi. That would be about $35.00 each way, just so she could look upon the bottle with bovine wonderment. I got off the phone with her, cooled down for a few minutes called back, and asked to speak with the most senior person on the premises. I talked with her, and finally they found the "mistake".it was theirs she admitted, finally, and she promised to call my doctor first thing. We shall see. Since I don't trust much of what they say I am writing this at 4:39 am I have to stay up you see ,to make sure anything actually gets done tomorrow by them, as I said, this isn't my first rodeo with these people, and I fear that if I don't call my doctor's office bright and early it may not get done. This is the way they operate at Lois and Clarke, atleast, since I have been using them for two very, very long years. Also, check it out, atleast one of their five 🌟 reviews is given by an employee! This is by their own admission! Imagine how many more baisad reviews are here that you don't know about. I'll bet they are the ones that"liked" their own review, as well. Bad form ,but what else could be expected from them?

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Questions & Answers

Do you accept MassHealth Partners insurance for prescriptions for a toilet seat riser and a shower chair?

Lisa Ouimet | Sep 13, 2019
Louis & Clark Pharmacy | Sep 12, 2020

Our Medical Supply store would be whom you would want to contact for this type of item, we only provide prescription medications at the pharmacy. Our Medical Supply location is at 309 East Street in Springfield they can be reached at 413-737-7456.

Do you happen to have medicial pants

Jennifer Clemons | Sep 13, 2019
muhammad jawad akbar | Sep 13, 2019

If we do have they will be at our medical supply store(309 East st springfield, MA).

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