Panera Bread

Jenni D

Totally overpriced for all of the food items. Portions are so small yet the prices are outrageous. Any menu item you can get from a local restaurant are better in terms of quality, amount and taste. After today’s visit for the large broccoli Mac and cheese for $10.79 which was 12 oz of product I will never return. Had I looked at my order in the store I would have requested a refund and left the product there.

Wally Elayan

Horrible experience the employee at the counter was busy although she saw me but didn't come to counter till I asked her to place an order. Secondly, there were no one in the kitchen to prepare the food. I wait over 5 minutes then went back to the register to ask if there are anyone to make the food. A Manger appeared from the back and proceeded to go to prepare my order. No sorry rude attitude. Will never return there. Super unfriendly and rude staff and management.

Barbara Trepal

Good lunch of chicken noodle soup and new Asian crunch salad. I wanted tomato soup but it was popular today and wasn't hot when my meal was being prepared. I substituted the chicken noodle.

Joseph Silva

Ordered a Latte and a muffin. Waited to get order. The women that ordered lunch after me received her order first. Then they told me my order was up. There was just a Latte and no muffin. I asked for my complete order and The young Man said you have to go back to the counter to get it. Now there are two people in line and you have to wait. At no time do they te you when you pay for the food to go get your Latte and then come back and we will get your muffin. What a joke procedure. So frustrated that I just asked for a refund. Counter person looks at me and says I can't do that. I told him to get someone that can. He gets the manager Justin and he tried to give my $2.99 back when paid $9.28 for the two item. Customer Service is number one. They failed big time. Both had attitude and they can do that if they want because I had a very bad attitude toward them. Panera needs to figure out a better system then making people wait in line twice for their order. Just needed to vent because I know Panera won't do anything about it.