Suburban Propane

Bruce & Kerry Israel

Let me compliment Phillip James he completed a LP gas conversion on my new LG dryer. He called and came before his scheduled time , explained the process ,showed me his work and did a complete safety check around the entire house of all my other propane appliances. He was knowledgeable, respectful and I was very pleased with his service.

David Lapp

Great service experience. Joseph Long, technician, was excellent. He completed everything that needed to be done professionally.

Eric Tietjen

Very poor customer service and policies. I had a leak on my leased tank and lost $500 worth of propane. The leak was part of the tank that Suburban is responsible for. They should have replaced the lost gas at no cost or with a substantial discount. Instead they gave me a $32 credit on $500 worth of lost propane. If I could change tanks easily I would. Instead and am a hostage to their poor customer service and business policies. They stood firmly behind their poor policies that cost me $500, and did very little to try to find a middle ground or make me a happy customer. This is the second time I've had a bad experience with them.

Orin Oberlander

Hi, We thought we detected a gas leak near our dryer. Suburban Propane sent a technician, Joseph Long, to look for a leak. Joseph came the same day I called to report the problem. He found a small leak at a fitting behind the dryer and quickly repaired the leak with a sealing gel inside the fitting. He also checked all our other gas fired appliances to ensure no other leaks. He was friendly, professional, and knowledgeable. We very much appreciate the excellent service with Suburban Propane. Thank you.