CareWell Urgent Care Fitchburg

Category: Urgent care center

Address: 380 John Fitch Hwy, Fitchburg, MA 01420, USA

Phone: +19787337668

Opening hours

Sunday: 8AM–8PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–8PM

Reviews

E- laine

Sep 5, 2022

Very fast and treat you well with care and respect I definitely recommend it here !

Kate Norman

Aug 27, 2022

Tracy that works at the front desk will wait until your name is called to tell you that they don’t take your type of insurance and you’ll have to pay $180 out of pocket because you have been waiting hours and are obviously not feeling well.

jacob lewandowski

Aug 18, 2022

This place is terrible. Receptionist is rude and mean I made an appt for 11:30 to get a COVID test it is now 1:56pm and o have yet to be seen and they just informed me that that just “missed” me honestly I would never recommend this place and I will never be returning to this place

Dave P

Aug 16, 2022

I visited with a back injury from work in February and was given nothing to manage pain and told to stretch. Light duty for a week. Reinjured myself in April and now have 3 herniated discs. Worst urgent care I've ever been to. Currently 95 minutes into a routine employment physical for my partner with no end in sight. Go literally anywhere else.

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Questions & Answers

Awful experience! Who can I file a complaint with?

Donna Anderson | Sep 12, 2021
Chris Moffatt | Sep 12, 2021

I am with you, took six hours for them to run the Rapid test when I needed PCR. Nobody answers the phone, automated system hangs up on you constantly, nobody cares. Did a drive thru test at Beth Israel Deaconness in Chelsea yesterday and they moved more people in one hour than CareWell all day. Stay away

is this a drive thru facility

William Mueller | Sep 12, 2021
Nancy Pitts | Sep 12, 2021

No

Are you able to remove a foreign body from the ear? It’s slightly visible. It’s the rubber tip from a hearing aid

Sue Richard | Sep 12, 2020
Jaime Soule | Sep 12, 2020

Yes

Heard they don't give xrays to large people??

Susan Maki | Sep 13, 2019
Susan Maki | Sep 13, 2019

Yup took my copay then was told I was too large for x-ray machine. Girl who took my copay does the xrays also. Should have told me up front. My doctor told me all x-ray machines are the same. Must not have felt like working that day.

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