Custom Window Systems, Inc.

Category: Manufacturer in Ocala, Florida

Address: 1900 SW 44th Ave, Ocala, FL 34474, USA

Phone: +13523686922

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Giovanni Neu

Sep 11, 2022

Great place to work!

Jason Berger

Aug 30, 2022

New construction....had impact, e, tinted, insulated installed ....5 years old. At year 4 one large fixed glass seal failed. Glass covered under warranty, but took 6 months to get in. $1000 labor to install failed garbage product. Year 5 2nd large window seal failed & foggy. I dread making the call as I know it will cost me another $1000. STAY AWAY from this garbage product.

Brenda Coon

Jun 23, 2022

I would highly recommend this company, very knowledgeable and reliable, my glass sliding doors are made of good sound quality, very pleased. Thank You all for giving me what I had envisioned & ordered.

Ron Williams

May 11, 2022

The must expense windows the installer sales and 9 out of 13 defective out the box. This was confirmed my the CWS rep. Truly poor customer service to correct issues. Has taken 6 months, five service visits and they still aren’t fixed yet. I can only imagine what warranty service will be like. I am saddled with a big misfit. Don’t waist your money.

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Questions & Answers

are you open to the public?

robert durst | Sep 13, 2018
Victor S. Duncan Sr. | Sep 12, 2021

Wholesale Only! They also have a manufacturing plant in Jacksonville, Fl.

Do your windows offer black frames

Karol Hufnagel | Sep 12, 2020
Lucretia Samuda | Sep 12, 2020

Bronze frame

What is guarantee on sliding doors?

Michael Parham | Sep 12, 2020
Sega Davis | Sep 12, 2020

The quality the glass The build quality

How long is the warranty good for

Ed Thomas | Sep 13, 2019
Debra Leonard | Sep 13, 2019

You would have to call customer service

were can i purchase replacement parts for cws windows, and some directions on how to replace them . thank you Joey

Joseph Sartini | Sep 13, 2019
jimy st louis | Sep 13, 2019

Joseph cws have a kits department that have any needed parts i would suggest calling them directly because they can help you get the exact part that you need. GL

I have a bathroom window labeled CWS on the lock. I assume it one of yours. The seal has bubled up inside the window. I just purchased this house. How do I get it fixed or should I replace the bottom sash?

Susan Grindal | Sep 13, 2019
jimy st louis | Sep 13, 2019

Hi, Susan the majority of the windows come with a warranty depending on how long ago the window was purchased. I would suggest contacting the previous owner although that does not guarantee anything because any agreement and or contract would be directly with them and not you. Also the sash could turn out to be very affordable if you choose to by a new one which would probably be less of a headache.

New 4 tracks installed in August which are tight and difficult to raise and lower. Is there a product that I should use to help them slide easier. Thank you

Edward Hobson | Sep 13, 2019
terry reynolds | Sep 13, 2019

CANDLE WAX IN THE GUIDES HELPS. IF ADJUSTING THE FRAMES DOESNT, BUT BY NO MEANS USE SILICON ,WD 40 OR OTHER LIKE PRODUCTS

Do have the lock replacement mechanism for the 8900A sliding glass door

Edmund Quirke | Sep 13, 2018
super sonic | Sep 13, 2018

Yes

Several of Windows will not stay up? How can I fix the problem

John Brymer | Sep 13, 2018
Jared Gregory | Sep 13, 2018

You need new/heavier balancing rods.

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