Ashley

B Hos

My partner and I went in to browse. We were immediately greeted, as happens in many stores, by a salesperson. They must work on commission because they followed us around the store despite our asking just to look. The awkwardness culminated when she asked us to sit on any bed and fill out a contact sheet that was supposed to fulfill some donation scheme. When we said we would rather not she said we didn't even have to use our real information. Pushy and a lack of integrity.

Jill kristy

NEVER EVER BUY FROM THEM!!!! They have the absolute worst customer service i have ever had in my life!!!! I have waited almost a year for my furniture to be told that it can't be delivered. They will not find another alternative just that its my problem. Save yourself a lot of trouble and shop somewhere else!

Josh Carpenter

Great sales experience, but it's been TERRIBLE ever since! They gave me terribly damaged chairs as part of an $18,000 furniture order and trying to get replacements has been a nightmare! I called the store, and the chairs are in stock, but their "customer care" team insists on sending me replacement parts instead. I have been waiting for over a month, they can't even give me a date. They are heavy sales on the front end to make you feel all warm and special, but then after sending you broken garbage they are of no assistance and impossible to get a hold of. I would recommend Value City Furniture, I got some stuff from them around the same time and they have been AMAZING!

Cody Mahen

The first and second delivery team was great and friendly. However, this whole experience with Morris Furniture and Ashley Furniture has been abysmal. I had a confirmed delivery time of this morning between 0630-0930, when I checked the tracker after 0930, the time had moved to 1230-1530. When I called the customer care line to let them know I had to go into work, I was on hold for 45 minutes and never got ahold of everyone. I actually drove and went into the Ashley store to speak to the manager while I was still on hold. I'm not sure if they got the message, but my furniture delivery team arrived at 1500. When the team arrived, they assembled the head board, but the team who was here previously, took the foot stands with them. This was not the team's fault that delivered the headboard. Now I have to wait up to 21 days for foot stands that should have already been delivered. The whole bed set should have been complete last week. I just finished week 1 of sleeping on the couch and now am going to have to do the same for the next 1-3 weeks since my bedroom is cluttered with furniture parts. There has been no apology from Ashley or Morris Furniture. I will not order from them again, and I am letting my friends, family and co-workers know of my experience and to avoid this company at all costs. There are plenty of better options in the Dayton area.