Address: 50 Holyoke St, Holyoke, MA 01040, USA
Phone: +14135366808
Sunday: 11AM–6PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–9PM
Saturday: 11AM–9PM
Sean Charles
Horrible!!! No one greets you or ask if you need help!! Worse express store on the planet if you ask me. The customer service is a -10!! I’ll never shop there again
MitroSucksAtZR
Good clothes nice store layout
P D
Good quality clothes, but expensive. I can only afford the sale items. Highly satisfied with my purchases from here.
Lana Kudo
I was in the store a week ago with both of my young children doing returns and buying my fiancé outfit for our first family photo shoot, as I walked out I told her I’ll be back, low and behold I was back the day before our shoot. My fiancé had his clothes, my kids there’s, now I was the last one and a nervous wreck and full of anxiety not the greatest mind set to find my perfect outfit. As I walk in I’m still looking in the men’s department for my fiancé last pair of jeans. The sales associate walks over to me the same one from over a week ago, remembered my troubles then and can now see I’m in a real panic. She quickly took me into her mercy and found me a beautiful burgundy cardigan, the perfect jeans and a nice black top,she did this all within 10 min max! She escorted me to the dressing room. Where once I tried this great outfit on together I fell even more in LOVE with her selections. The only thing I’m sorry about was not getting this sweethearts name. But I just want to say THANK YOU again and your a true asset to this company and your customers!
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Our fitting rooms should be available for use! We encourage you to reach out by phone to the location you plan to visit in order to confirm before travelling there.
Due to these uncertain times, we feel it's safest to close certain fitting rooms to promote social distancing. But the good news is, we do still accept returns for qualifying items! So if you purchase an item and it doesn’t work out for you, we’d be more than happy to take it back or exchange the size for you. 🙌
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Online orders can be returned or exchanged within 60 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
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