Nail Bar & Spa Of Saint Cloud

Ani Grace

I was a walk in and was greeted and sat immediately, Linda was doing my nails and she was amazing, so sweet and my nails came out perfect I’m so happy with the whole experience I will definitely return :)

Kamila Andujar

I normally do not give reviews and take my bad experiences as a customer home silently, but I felt the need to share my horrible experience here as a customer at “Nail Bar and Spa”. I would like to start out by saying that I am a young woman who gets her nails done frequently by salons and private people. I am also advanced with customer service and managing a store, therefore I can confidently say this was an unprofessional and disrespectful experience as their customer. I walked in on a Sunday afternoon around 1pm with hopes of getting an acrylic full set. Upon arrival, I was asked what I wanted and I responded an acrylic full set. The woman who asked me this did not follow up with any questions regarding what I wanted specifically. After being told I would have to wait an hour, which I had no problem doing as I expected there would be a wait, more and more customers began to file in and at this point I was the only walk in waiting so I knew that even with the scheduled appointments I would still be taken care of as the woman told me an hour. After two and a half hours I was finally taken to a chair and when I showed the woman a picture of what I wanted she said she could not do that. I then replied with other ideas and she continued to state she could not do them. I asked if anyone else there was able to do anything similar to what I wanted and she said they all were busy. I then asked why was I not told of any of these limitations two hours ago when I first arrived telling her that she should have asked me when I first got there what I wanted so she could plan her staff accordingly, and she had no answer. I left without my nails done and extremely upset. From their social media, I believe I was dealing with Jenny; however, I may be mistaken. I hope my review saves someone else from having to have an experience like mine there.

Heidy Giusti

Excellent customer service

brittney jones

Had an appointment for 2:30 with a friend and she waited 30 minutes before they started her set of acrylics. I waited an hour and a half before being seated. They took other walk ins before they did me. I give a 3 regardless because the girls were able to achieve what I was looking to have done. But unless they can honor appointment times better, I won’t be coming back.